Maverick Thon M. Delada

DELADA, MAVERICK THON MODRIGO 901 Josefina II, Sampaloc Manila Philippines, 1008 Mobile Number:- Email Address:- OBJECTIVE Dedicated and experienced professional seeking a challenging role where my expertise in technical support, customer service, and sales coordination can be leveraged to contribute to the success of a dynamic organization. Eager to apply my diverse skill set, developed through roles at Sykes, Alorica, and Concentrix, to drive customer satisfaction, resolve technical issues, and support sales initiatives effectively. WORK EXPERIENCE Technical Support Representative Sykes Alabang, Muntinlupa September 2019 - Septemer 2020 Customer Service Representative Alorica Cubao, Quezon City October 2020 - May 2021 Customer Service Representative/Technical Support Representative Concentrix Cyberwest. Quezon City September 2021 - May 2022 Sales Coordinator Sales Coordinator October 19, 2023 - April 19, 2024 EDUCATION Holy Trinity Academy Balic-Balic, Calabash Rd, Sampaloc, Maynila, 1008 Kalakhang Maynila Elementary Holy Trinity Academy Balic-Balic, Calabash Rd, Sampaloc, Maynila, 1008 Kalakhang Maynila High School National University, Manila 551 F Jhocson St, Sampaloc, Manila, 1008 Metro Manila Science, Technology, Engineering, and Mathematics Senior High School National University, Manila 551 F Jhocson St, Sampaloc, Manila, 1008 Metro Manila College (Undergraduate) SPECIAL SKILLS Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) Strong Leadership and Team Management Commitment to Continuous Learning Effective Time Management and Prioritization Demonstrated Decision - Making Proficiency LANGUAGES SPOKEN Proficient in both English and Filipino