Maurice Pillone

MAURICE PILLONE Brgy. Sitio De Villa, Sampaloc 2, Sariaya, Quezon, Philippines (639)-- Obtain a position as a team player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals. PERSONAL INFORMATION Date of Birth: December 27, 1993Age: 26 y/o Height: 4”11Weight: 52 kls. Sex: Female Status: Single Religion: Roman Catholic Complexion: Fair Nationality: Filipino Language: Filipino, English PROFESSIONAL EXPERIENCE CONCENTRIX PHILIPPINES, MEGAMALLMandaluyong City, Philippines Customer Service Representative, Non –voice account Skype Consumer Account, March 2019 - Present CONCENTRIX PHILIPPINES, MEGAMALLMandaluyong City, Philippines Customer Service Representative, Non –voice account XBOX Account, May 15, 2018- March 2019 IBEX GLOBAL PHILIPPINESMandaluyong City, Philippines Customer Service Representative, Voice account AT&T ISM Account, August 2017- February 2018 TELETECH LIPALipa City, Batangas Philippines Customer Service Representative, Voice account Telstra Billing Department, November 2016 – July 2017 SKILLS Customer service oriented skills – Ability to deal with irate customers using excellent interpersonal communication skills Ability to assist customer through chat, email and phone Basic knowledge in Accounting Computer literate Understand new concepts easily – Quick learner Ability to handle stress Reliable Team player EDUCATION CALAYAN EDUCATIONAL FOUNDATION INC. (CEFI) Lucena City, Philippines Bachelor of Business Administration, April 2016 Best in Thesis (Is Discrimination present in Financial Institutions?)