Curriculum Vitae
Name:Maurice Keenan
Date of birth:18/11/1973
Education / Qualifications
University: Galway Mayo Institute of Technology
National Diploma in Hotel & Catering Business Management
Course qualification: Distinction
Course duration:1996 – 1999
Work Experience
Company: Pacific IT
Job role: Inside Sales Executive
Duration: Feb 2004 -Present
Key responsibilities:
Sell IT products and solutions to business customers via telephone with a primary focus on revenue generation on corporate accounts.
To identify, qualify, pursue & close sales opportunities within assigned accounts.
Manage, develop and cultivate profitable customer relationships to achieve sales quotas.
Identify and pursue sales opportunities; initiate outbound sales calls to generate and develop incremental business.
Identify opportunities for field visits & coordinate same
Manage the customer lifecycle (prospection, development, satisfaction, loyalty)
Manage outbound call campaign in line with sales programs and key initiatives
Increase and close sales within assigned accounts
Utilize the account management database to build customer profiles, manage revenue forecasts and provide reports on a weekly basis
Perform sales administration activities, i.e. generate quotations, order, finance
Company: EDS Memorex Ireland
Job role: Inside Sales Executive / Account Manager
Duration: December 2000 – November 2004
Key responsibilities
Develop close relationships with buyers to identify & create new business
Strengthen revenue sales & increase margin figures
Meet monthly / quarterly and annual sales targets set by my sales director
Get involved in outbound and cold calling sales
Handle all correspondence and telephone contact
Carry out all sales administration from beginning to end
Company: The Kildare Hotel & Country Club (The K- Club)
Job role: Restaurant waiter
Duration: May 1997 - August 1997 / May 1998 – August 1998
Key responsibilities
Meeting & greeting of guests
Maintaining 5* service standards
Maintaining records for restaurant bookings
Preparing for functions & private dinning
Organize staff rosters & timetables for shift work
Company: The Portobello Hotel & Bar
Job role: Senior Barman & hotel front office
Duration: 1992 – 1996
Key responsibilities
Customer sales / customer service
Maintaining staff rosters & weekly time sheets
Stock control & purchasing
Tabulating room rates & bills
Organizing events & music venues
