Maureen Trinity Orcullo

Customer service professional with 7 years of experience influencing customer buying decisions, establishing trusting working relationships, I respond to customers via our Zendesk ticketing system and I'm responsible for ensuring that each customer receives the appropriate response based on the query type.

In that 7 years, I spent the last 3 years’ developing my skills as a technical support. Promoted and highly trained Product Support Specialist as the initial point of contact of team leaders, system administrators and clients by providing help desk support for troubleshooting products. I wrote product descriptions and technical contents for digital platforms. Through a combination of creative social media marketing strategies and thorough monitoring of success through media analytics, KPIs, and dashboards, I can assure your company a similar rate of success. I set up the activation and cancellations of the products. I support trouble-shooting issues like fixing a template website via customer’s request. And the majority of my time spent on the manual installation of the issued SSL certificate to a hosting server.

I am a passionate and have extensive experience writing articles in Wordmasters.io, piratestheundergroundcuisine.business.site and article-analysis help at Studypool.com, with significant attention to detail and the ability to meet deadlines.

I am 100 percent committed to my job and give value to the job that will give to me. My edge from other applicants are my competencies and skills relevant to this job and my willingness to work under any kind of pressure. I am a fast learner. I love learning new things, and I am open to undergoing training if needed as I strive to become a valuable asset in your company.

Hire me now and give me a chance to impress you by my quality services.