Maureen Otor Etehekpo

Maureen Otor ETEHEKPO Rasaq Eletu Way, Canal West Estate, Osapa London, Lekki, Lagos-,-CAREER PROFILE Results driven Administrative Executive, Sales Representative and Social Media Manager interested in opportunities with increased responsibility that allow for professional growth. Highly skilled in office management and organization, Mailchimp, Canva, with acquired knowledge for understanding and support management. A team player that gives her best to ensure interpersonal relationships are kept in order to achieve organizational goals as well as personal goals. CAREER OBJECTIVE An experienced Administrative Executive, Sales Representative, Social Media Manager and Personal Assistant, interested in opportunities with increased responsibility that allow for professional growth. January 2023- Present ESSCOM PETROLEUM AND GAS LIMITED, Victoria Island, Lagos. Administrative Executive          Provide administrative support by managing emails, scheduling meetings, and handling inquiries. Maintain and update internal databases, documents, and company records. Oversee virtual event coordination and internal team communications. Organize and manage digital filing systems, ensuring proper document storage and accessibility. Create reports, proposals, and presentations for internal and external stakeholders. Assist in basic bookkeeping, budget tracking, and financial documentation. Manage office stock (where applicable) and prepare reports on expenses and office budgets. Coordinate employee onboarding, training, and HR-related administrative tasks. Suggest and implement process improvements to enhance remote workflow efficiency. August 2021- November 2022 FATLAN GLOBAL LINKS (Real Estate Management), Igboefon, Lagos. Social Media Handler (NYSC) Lagos.          Develop, schedule, and manage engaging content across social media platforms (Instagram, Facebook, Twitter, LinkedIn, etc.). Maintain brand consistency by designing visually appealing social media posts using Canva or similar tools. Monitor social media trends and leverage them for content strategy and audience engagement. Engage with followers, respond to inquiries, and manage online communities effectively. Collaborate with influencers and brand ambassadors to increase brand visibility. Analyze social media performance using insights and analytics tools, making data-driven recommendations. Plan and execute paid social media campaigns to drive engagement and conversions. Manage and grow the company’s social media presence to enhance brand awareness and customer loyalty. Stay updated with industry trends and implement best practices for social media marketing. April 2020- June 2021 DAT ATTAH REAL ESTATES COMPANY, Ikota Shopping Complex, Lagos. Front Desk/Sales Representative  Develop and maintain strong relationships with clients through virtual meetings, calls, and emails.  Identify potential leads and follow up on sales inquiries to drive revenue growth.  Conduct market research to understand customer needs and industry trends.  Prepare and present sales pitches, proposals, and product demonstrations online.  Meet and exceed sales targets through effective negotiation and closing techniques.  Maintain a well-organized CRM database to track leads, sales, and customer interactions.  Handle client inquiries, complaints, and requests promptly to ensure satisfaction.  Collaborate with the marketing team to create compelling sales campaigns and promotions.  Provide regular reports on sales performance, market feedback, and competitor analysis. EDUCATION AND CERTIFICATIONS 2022: National Youth Service Certificate (NYSC) FATLAN GLOBAL LINKS, Lagos. 2021: University of Calabar, Calabar, Cross River State B.A. (Hons.) English and Literary Studies (2nd Class Lower) 2014: Federal Airport Authority of Nigeria Secondary School, Calabar, Cross River State WAEC ‘O’ Level Certificate National Examination Council Senior School Certificate CERTIFICATION 2023: Developing Interpersonal Skills (Coursera). 2024: Relationship Management and Business Development Skills (Coursera). SKILLS:  Proficiency in collaboration tools like Slack, Zoom, Google Workspace, and project management platforms (e.g., Trello, Asana).  Strong self-motivation and ability to work independently while meeting deadlines.  Excellent time management and communication skills for remote coordination.  Adaptability to new tools and technologies for seamless workflow integration. Technical & Professional Skills       Microsoft Office Suite: Proficient in Word, Excel, and PowerPoint for document creation, data analysis, and presentations. Google Workspace: Skilled in using Google Drive, Docs, Sheets, and Slides for cloud-based collaboration. Email Marketing: Experienced in developing and executing effective email marketing strategies. Copywriting & Persuasive Messaging: Ability to craft compelling content for sales, marketing, and brand communication. Graphic Design: Proficient in Canva for creating visually appealing graphics, marketing materials, and social media content. Spreadsheet Management: Skilled in organizing, analyzing, and visualizing data for reports and business insights. Interpersonal & Soft Skills      Strong Communication: Ability to engage effectively via phone, email, and virtual/in-person interactions. Organizational Skills: Proactive thinker with excellent time management and task prioritization abilities. Emotional Intelligence: Skilled in understanding and managing emotions to foster positive workplace relationships. Assertiveness: Confident and professional in expressing ideas, setting boundaries, and handling negotiations. Resourcefulness: Quick problem-solving skills with the ability to adapt to challenges and find efficient solutions. Office & Administrative Skills      Office Management: Strong understanding of office procedures, workflows, and best practices. Calendar & Cloud Systems: Proficient in managing online calendars, scheduling tools, and cloud-based systems for efficient workflow. Office Equipment Handling: Experienced in operating office machines and technology to support daily administrative functions. Confidentiality & Discretion: Skilled in handling sensitive company information with integrity and professionalism. Professionalism & People Management: Adept at interacting with diverse groups, including executives, board members, and staff, while maintaining a high degree of professionalism. Social Media Skills      Content Creation: Skilled in developing engaging, brand-aligned content for various social media platforms. Page Management: Experienced in managing and optimizing social media pages to enhance visibility, engagement, and growth. Audience Engagement: Ability to interact with followers, respond to inquiries, and foster an active online community. Analytics & Performance Tracking: Proficient in using insights and analytics tools to measure content performance and improve strategy. Social Media Strategy: Knowledge of best practices for growing and maintaining an online presence. OTHER INFORMATION Date of Birth: 21st May 1998. Hobby: Writing, Speaking and Designing. Referees Available Upon Request.