I am Obeta Maureen an empathic, customer-centric and experienced customer support representative who derives joy and fulfillment in supporting existing and potential customers as they transition from sales prospects to active users of product while maintaining organisational rules. I also use my data skills to analyse and predict solutions to company's problems for business growth.
I ensure effective communication between the customers and the company using my knowledge of communication relationship management (CRM) tools like intercom, Hubspot, Freshdesk, Microsoft teams, Clickup and many more. I am also a virtual assistant, I help clients from all walks of life in different parts of the world perform administrative tasks hereby making their work easy and proficient these include email management, appointment bookings, Sales and reminders,.
I am also a team player who is open to collaboration and ready to work with others to achieve a given task or project.
To meet goals and accomplish organizational objectives, I look for roles that offer challenges, professional growth, and development possibilities.
I spend my leisure time travelling and learning new things.