Maureen Mbuthia

MAUREEN WANJIKU MBUTHIA Executive Virtual Assistant- Nairobi, Kenya. WORK EXPERIENCE Head of Virtual Office- Kwanza Co- working Loft- Thika, Kenya (October 2021- May 2024) PROFILE: Executive Assistant with over 3 years of experience supporting CEOs and founders across various industries, specializing in project management, administrative support, and optimizing workflows. Proven track record of improving productivity, managing executive schedules and coordinating projects. PERSONAL INFORMATION:  Date of Birth: 30th Nov 1994  Nationality: Kenyan  Languages: English and Swahili (Fluent)  Cell: -  LinkedIn: Maureen Mbuthia  Email Address:-m EDUCATION AND CERTIFICATION:  Bachelor of Environmental Studies (Community Development)- Kenyatta University, Nairobi- Kenya (Sept 2013- Aug 2017)  Certification in Executive AssistantAtlas Foundations Bootcamp (August 2024) Led a virtual team of 5, supporting 3 major clients (law firm, counseling center, and construction firm) with executive support and project management, reporting to the CEO. 1. Administrative Duties:  Streamlined administrative processes for the law firm and counseling center, reducing response times by 45% and increasing client satisfaction by 40%. 2. Project Delivery:  Managed project timelines and deliverables for the construction firm, implementing project tracking tools that improved delivery times by 15%. 3. Task Automation:  Reduced administrative workload by 40% through task automation, enabling all three clients to focus on strategic business operations. 4. Client Specific Task Operations:    For the law firm: Managing client case files, scheduled court appearances, and drafted legal documents, increasing operational efficiency by 25%. For the counseling center: Handling client intake processes, managed confidential records, and coordinated therapy sessions, improving client satisfaction by 40%. For the construction company: Coordinated project timelines, managed subcontractor and relevant government authorities communications, and maintained project documentation, reducing project delays by 15%. Administrative Assistant – Generation Kijani- Nairobi, Kenya (January 2020November 2021) I played a pivotal role in supporting the executive team of 4, reporting to the Founder. 1. Calendar Management: SKILLS:  1. Administrative 2. 3. 4. 5. 6. 7. Proficiency Communication Skills Project Management Digital Marketing Expertise Tech Savviness Adaptability Problem-Solving and Analytical Thinking Provided executive support to the founders, managing complex calendars and prioritizing meetings, leading to a 30% increase in time available for high-impact tasks. 2. Travel Management:  Coordinated national and international travel with 95% adherence to schedule and budget. 3. Partnerships:  Spearheaded event preparation for key stakeholder meetings, improving engagement and attendance by 15% over a 12-month period. TOOLS:-. Goole Workspace Slack Microsoft Teams Zoom Google Meet Asana Trello Notion Zoho Calendly Microsoft Outlook Calendar Head of Digital Marketing- Children’s Environmental Rescue- Nairobi, Kenya (September 2017- December 2019) As a Social Media Manager at Children’s Environmental Rescue, I was responsible for developing and managing content strategies across social media platforms to promote environmental education among children, reporting to the Project Manager. 1. Brand Visibility:  Grew the organization's social media presence by 40%, expanding reach to over 5,000 followers across multiple platforms. 2. Audience Engagement:  Developed and managed content calendars for social media platforms, increasing audience engagement by 25%. 3. Tree Planting Campaign Launch:  Launched the One Child One Tree campaign, resulting in the planting of 10,000 trees and securing $5000 in donations.