Matthew Toquilla

 MATTHEW TOQUILLA Barcelona Ph. 3 block 6 lot 22 City of Imus Cavite- /-- Objective: To attain if not enhance new set of skills, achieve a higher level of self-growth furthermore secure a stable and steady career. Educational Background: College:Datacom Institute of Computer Technology – Imus -) Multi-media Information Technology DRB Building, Aguinaldo Hi-Way, Palico IV, Imus City, Cavite High School: Makati High School -) Gen. Emilio Aguinaldo National High School -) Gen. Pio Del Pilar National High school -) Elementary: Francisco Benitez Elementary School Professional Qualifications Language:English / Tagalog Computer Skills:Proficient in Microsoft Office Applications Proficient in Adobe Photoshop Personal Information Age:24 Date of Birth:December 17, 1997 Place of Birth: Bacolod City Sex: Male Citizenship:Filipino Religion:Catholic Marital Status :Single Working Experience Modular Instructor Cavite Computer Center January 2015 – July 2016 E-mail Customer Support Representative TaskUs Inc. July 2016 – Sept 2017 Chat support / Technical support representative Startek Makati Sept 2017 - Feb 2019 Chat support representative / Customer Retention Telstra powererd by Teletech Feb 2019 – Feb 2020 Customer service associate ( Retail ) Amazon Operations Philippines ( MNL12 ) October 2020 – October 2021 CSA / (A) Resolution Specialist ( Supervisor for escalation calls ) Amazon Operations Philippines ( MNL12 ) October 2021 – April 2022 Customer service associate ( Account change ) Amazon Operations Philippines ( MNL12 ) April 2022 - Present Character References: Jae Jamil Gillego Team Leader TaskUs PH- Vrian Andrew B. Portuguese Executive Assistant II Sangguniang Panlalawigan ng Cavite City of Trece Martires- Brian Ignacio Team Leader Telstra powered by Teletech- ___________________ MATTHEW TOQUILLA