Matthew Stevens

Matthew Stevens

$15/hr
Sr. Customer Service Specialist | Virtual Assistant | Data Entry | HR Admin | 85WPM
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
33 years old
Location:
Parañaque City, National Capital Region, Philippines
Experience:
5 years
MATTHEW THOMAS P. STEVENS- |- | Parañaque City EXPERIENCE Thumbtack (Upwork) - Pro Assistant (Quoting Service) November 2016 - Present ● Processed bids for professionals in a speedy manner. ● Followed quality guidelines while maintaining a high production count. ● Attended weekly huddles and team meetings. Balsam Brands (Upwork) - Customer Loyalty Specialist October 2016 - January 2017 ● Answered customer inquiries and concerns via email. ● Constantly followed guidelines and procedures whenever there is an update. ● Meeting monthly goals. CrewBloom - Business Development and Growth July 2016 - October 2016 ● Called leads to close deals. ● Cleaned and updated lead details whenever possible. ● Meeting monthly quota and metrics. Kitchen Pro MSI - Executive Assistant January 2016 - June 2016 ● Managing the day-today operations at the office. ● Organizing and maintaining files and records. ● Assisting walk-ins and attending site meetings. IBEX Global Solutions - Content Writer/Sourcing Officer June 2015 - January 2016 ● Created short articles which contained keywords that would reflect our website as a top result on a search engine. ● Officiated activities for the Sourcing Department in regards to their Applicant and Employee Referral Programs. Myaa, Inc. - Business Development Officer May 2015 - June 2015 ● Interacted with various companies to close deals. Main product was creating videos for marketing purposes that our clients would use. eSynergy Global Solutions - Sales Executive Feb 2015 – May 2015 ● Created business and marketing strategies for the various products that the company sells. Went to on-site meetings to talk to potential distributors to collaborate with us. Prialto - Executive Assistant May 2014 – Feb 2015 ● Scheduled appointments and provided travel options for our clients/members. Teleperformance - Sales Representative Sept 2012 - Apr 2014 ● Convinced inbound callers to book a hotel room through us. Also answered general inquries regarding various hotels. EDUCATION University of San Carlos​ ​ ● June 2008 - March 2012 B.S. in Psychology Character References ● ● ● Mari De Jesus | Sourcing Manager | IBEX Global --Jaclyn Mercado | Supervisor | Balsam Brands --John Gabriel Rodelas | Sales Exeutive | Kitchen Pro MSI --
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