Matthew Rapp
$20/hr
Customer satisfaction is my passion
- Reply rate:
- 20.0%
- Availability:
- Hourly ($/hour)
- Age:
- 44 years old
- Location:
- Olive Branch, MS, United States
- Experience:
- 15 years
Other
About
For over 20 years I've been in the Customer Service industry, mostly client facing but also with video, email, and phone experience. My mission has always been to make the customer a priority and solve their problems, even if it's just to offer a pleasant experience when they call or email in with a simple question.
Skills
- eCommerce & Shopping Carts
- Help Scout
- Hootsuite
- Slack
- TeamViewer
- Public Speech
- eBay
- Trello
- Drop Shipping
- GIMP
- Chat Support
- Document Conversion
- Training
- Skype
- Outlook
- PDF Conversion
- Business Consulting
- Canva
- Research
- Email Handling and Management
- Coaching
- Property Management
- HTML
- Forum Posting
- Remote Support
- Zapier
- Podcast
- Storage Management
- Access
- Word
- Leadership
- Windows
- Onboarding
- Admin
- HTML5
- Email Etiquette
- Google Drive
- Google Sheets
- Logistics
- HubSpot
- PDF to Word
- Virtual Assistant
- Help Desk
- Startup Development
- Call Handling and Support
- Teaching
- Youtube
- Market Research
- Travel Writing
- Management
- Alibaba/AliExpress
- Team Management
- CRM (Customer Relationship Management)
- Excel
- Asana
- Schedule Management
- Community Management
- Hubstaff
- Customer Retention
- Copy and Paste
- Spreadsheet
- Salesforce
- CSS
- Ticket Management
- Interviewer
- Google Forms
- Budget Management
- PowerPoint
- Time Management
- Copywriting
- Google Docs
- Google Suite
- Technical Support
- Amazon
- Business Operations
- Reviews
- Appointment Setting
- Zendesk
- Customer Service
- Calendar Management
- Office Administration and Management
- Project Management
- Travel Management
- Microsoft Office
Languages
