Matthew Rapp
$20/hr
Customer satisfaction is my passion
- Reply rate:
- 12.5%
- Availability:
- Hourly ($/hour)
- Age:
- 45 years old
- Location:
- Olive Branch, MS, United States
- Experience:
- 15 years
Other
About
For over 20 years I've been in the Customer Service industry, mostly client facing but also with video, email, and phone experience. My mission has always been to make the customer a priority and solve their problems, even if it's just to offer a pleasant experience when they call or email in with a simple question.
Skills
- Forum Posting
- eBay
- GIMP
- Windows
- Help Scout
- Slack
- Access
- Teaching
- Alibaba/AliExpress
- Google Sheets
- Travel Management
- Podcast
- Time Management
- PDF to Word
- Email Etiquette
- Budget Management
- Word
- Customer Service
- PowerPoint
- Coaching
- Travel Writing
- Canva
- Storage Management
- PDF Conversion
- Calendar Management
- Ticket Management
- Google Docs
- Skype
- Google Drive
- Property Management
- Admin
- Public Speech
- Outlook
- Trello
- CSS
- TeamViewer
- Youtube
- Leadership
- Microsoft Office
- Amazon
- Zapier
- Salesforce
- eCommerce & Shopping Carts
- Interviewer
- Team Management
- Market Research
- HTML5
- Training
- Research
- Management
- Startup Development
- Onboarding
- Project Management
- Logistics
- HTML
- Google Forms
- Drop Shipping
- Zendesk
- Copywriting
- Hootsuite
- Reviews
- Business Consulting
- Copy and Paste
- Excel
- Schedule Management
- Document Conversion
- Office Administration and Management
- Chat Support
- Hubstaff
- Technical Support
- Customer Retention
- HubSpot
- CRM (Customer Relationship Management)
- Virtual Assistant
- Help Desk
- Appointment Setting
- Call Handling and Support
- Remote Support
- Business Operations
- Community Management
- Email Handling and Management
- Asana
- Google Suite
- Spreadsheet
Languages
