Matthew Kurowski

Matt Kurowski 3919 Alder Grove Ln Raleigh, NC- Business Analyst Business Analyst with significant experience in analyzing business process and intelligence for both software and automotive development. Successful track record in leading software development projects, building relationships between development and management staff, -linkedin.com/in/kurowskimatt increasing productivity and profitability for both large corporations and startup businesses. Experience DMH & Associates Dec 2016 - Present Website Designer • Design, develop, implement, and maintain commercial websites for our IT consulting company and select customers, including security, content, WordPress, and systems updates • Advise on site effectiveness, best practices for increased web presence July 2016* – April Ford Motor Company 2018 Business Systems Analyst • • • • • Managed the complex product/part change process for all Ford’s Vehicle Restraints and Seats component teams Led analytical support, guidance, and complex problem resolution for engineers regarding the parts management process Responsible for successful management, oversight, and improvements of vendor relations and CAD-related part changes Managed program teams to coordinate activities across a multitude of engineering teams, advising on changes, and driving priorities Established and maintained a reliable, cooperative, and trustworthy relationship with all suppliers Modustri Feb 2014 – Dec 2015 Business Analyst/Product Coordinator/QA & QC • • • • • Responsible for liaising, documenting, and communicating policies and procedures improve coordination between team members, and stakeholders Documented and communicated policies and procedures for feature requests, bug fixes, and new customers for management and developer implementation. Created, developed, and implemented QA/QC procedures and defect assessments for 1st/2nd generation hardware product strategy, development, product feasibility, scope of work, product feedback, user stories, and documenting functional requirements and evaluation from customers Managed vendor relations, technical analysis, product replacement, product analysis, and product assessment to improve and maintain a high product quality for our customers Facilitated team meetings; retained customer and product data for analysis. Customer Support Technician • • • • • • Implemented and managed a customer service ticketing database Assisted development teams in designing permission levels for product suite Defined CS and test plan requirements for developers to implement and automate our SDLC Tested product releases, including triage and new feature sets Advised software/hardware customers on product issues Provided technical support to all customers on product suite Skills Software/Hardware Testing Agile/Waterfall Methodologies Software Dev Life Cycle Documentation & Reporting Quality Assurance Quality Control Product Development Product Management Project Management Defect Assessment Permission Level Imp. Customer Service Technical Support Vendor Relations Education Grand Valley State University B.A. Advertising and P.R. *Jan – June 2016 Part Time Work