Matthew Knoot

Matthew Knoot - |-| Franklin, Tn https://www.linkedin.com/in/mknoot/ US Citizen | 6yrs Remote Experience | Willing to Relocate SKILLS ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Product Management Leadership Product Roadmaps with Aha! Data Analytics B2B and B2C Market Research User Stories and Personas Jira Administration ▪ CSPO Certified SCRUM ▪ ▪ ▪ ▪ ▪ ▪ Product Owner Agile Methodology A/B Testing Wire Frames Prioritization SQL (In Progress) Product Strategy ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Web & Software Development Cross-Functional Teamwork Competitive Analysis Empathy and Active Listening User Experience and Use Cases Product Life Cycle and MVP UX and UI Design and Testing Defining Goals and KPI's PROFESSIONAL EXPERIENCE IDEMIA Product Manager – B2B SaaS • • • • • • Leads two full stack software engineering teams responsible for delivering 7 Biometric Identity SaaS products nationwide to over 8000+ installations in 47 States and a dozen Federal and Corporate programs with an annual portfolio revenue in excess of $22,000,000. Identified root cause and currently leading projects to increase engineering and delivery efficiencies by 55% generating an additional $1,100,000 in profit annually. Software installations featuring custom on-site installations with multiple API integrations, on-premises and cloud server configurations, SaaS deployments, as well as mobile device options. Manages evaluation of software architecture and development of plan to convert to a cloud native multitenant Kubernetes deployment with high availability in Amazon AWS GovCloud. Over 25 biometric device SDK integrations supporting iris scanning, contactless fingerprints, traditional fingerprints, palm scanning, facial recognition, tattoo and scar recognition, document parsing and validation, identification cards, and more. Leading a project to modernize inventory tracking practices that enables us to produce detailed reporting to analyze trends, calculate ROI, and build inventory and sales forecast models. COVERT CASES Head of Product • • • • • • • • REMOTE - FRANKLIN, TN April 2020 – Present REMOTE - SAN MATEO, CA November 2016 – March 2020 Led cross functional teams devoted to designing, building, and maintaining digital and physical products. Worked on digital products including logistics tracking software, website, mobile website, ad campaigns, custom customer relationship management software, and various API's. Hands on during full product life cycle combining design thinking, lean startup principals, and agile. Maintained the growth development roadmap and product feature backlog with stakeholder interests using data analytics, research, prioritization frameworks, and strong decision making skills. Built stakeholder consensus with cross functional teams including engineering, marketing, sales, and legal to ship well executed and profitable features on new product generations. Conducted product market analysis including market trends, product positioning, competitive analysis, user needs/personas, feature prioritization, and pricing strategies. Used cloud based data analytics to improve the products via key performance indicator tracking, A/B testing, and qualitative research over 3 generations. Led 6 user research studies to asses customer pain points for feature development and prioritization. NAPA GENUINE PARTS COMPANY Operations Manager PALO ALTO, CA April 2016 – November 2016 • Operated within $2,600,000 maintenance budget for a fleet of 600+ units valued at over $25,000,000. • Directed operations including daily sales, inventory, supply chain logistics, and the customer experience. • Coordinated relations with 40+ outside vendors including account setup, accounting, and daily orders. • Taught myself two complex database programs in a single month and then developed and implemented training programs for my team members. SELF EMPLOYED Digital Services Consultant REMOTE - SAN MATEO, CA July 2014 – April 2016 • Provided hands-on consultant services to businesses for website development, digital marketing, social media management, sales training, and process improvement training. • Built websites, social media pages, marketing campaigns, and directory listings while optimizing SEO. • Researched market trends, competition, product positioning, user needs and personas, features, and pricing. • Prioritized key product marketing opportunities in digital and mobile display advertising through Facebook, Google and Bing. • Improved marketing campaigns through A/B Testing, KPI tracking, and behavior flow analysis. • Provided sales and operations management training to improve processes and profitability. WHEEL WORKS Sales and Operations Manager SAN JOSE, CA September 2012 – July 2014 • Directed business operations and 25 employees including productivity, sales (B2B, inside and outside), KPI accountability, customer experience, inventory control, & vendor relations. • Optimized operational performance at six store locations to new records, increasing revenue by 26%. • Acknowledged as top 1% in company sales and trained award-winning teams. • Direct Profit and Loss responsibility and prioritized strategies to optimize profitability and the customer experience. EDUCATION Certified Scrum Product Owner, Agile Alliance: Agile Software Development Methodology, Product Roadmaps, Prioritization, User Stories, Product Backlog. LinkedIn Certifications, E-Learning: Metrics, Product Roadmaps, Competitive and Market Analysis, Product Innovation, Growth and Strategy, MVP, Experiments, A/B testing, Communication for PMs, Agile Teams, Wireframing, UX Research, Technology for PMs, Customer Development, Jira, Cross-Functional Teams. Bachelor of Arts, Communication, California State University at Stanislaus, CA (Deans List): Cross-functional Team Communication, Analytical Skills, Market Research, Qualitative Research, Quantitative Research, Ethnographic Interviews, Small Group Communication, Public Speaking, Presentations, Mediation. VOLUNTEERING Mentor, Help Your Peers: Mentor for aspiring Product Managers that lost their jobs during the COVID 19 Pandemic.