Matthew Kenzo Torres
Graphic Designer
Summary
Graphic designer with more than 5 years of experience working
with clients in a variety of mediums, including design and
multimedia. Passionate about developing and sustaining
partnerships that result in creative wins that increase customer
interest and profits.
Work History
Virtual Assistant (2021-03 - 2023-02)
Ever-Pretty, USA
Email Marketing Designs
Training new hires
Phone Management
Uploaded files for team use on Google Suite and SharePoint.
Monitored emails, organized inboxes, and prioritize messages
for supervisors.
Social Media Manager (2019-02 - 2022-02)
Sok-It, USA
Social Media Management
Graphic Designing for Facebook and Instagram Post
Photo and Video Editing
Answered product and service questions, suggesting other
offerings to attract potential customers.
Handling Facebook and Instagram Comments
Graphic Designs (2017-03 - 2018-12)
Sports Essentials Depot, USA
Worked with editorial, product marketing, social and creative
teams to design marketing video assets.
Created graphic design standards which improved brand
consistency.
Video Subtitles (Manual and AI Generated)
Photography and Editing
Personal Info
Email
-Phone
-
Address
Blk 41 Lot A Sarmiento Homes Brgy., Muzon, San
Jose Del Monte, Bulacan
Skills
Microsoft Office package: Microsoft Word, Excel,
PowerPoint
Customer Service: Technical Support, Email Support, Chat
Support Negotiation, Sales and Marketing, Research and
Strategy
Editing: Adobe (Photoshop, Illustrator, Premier Pro,
Animate, After effect), Canva, Filmora / Wondershare,
Capcut, Picsart and Etc...
Tools Used:
Gmail, Telus, Ring Central, Front app, Asana, Shopify,
Gorgias, Freshdesk, Zendesk, NetSuite, Looker, Microsoft
Tools, Microsoft Teams, Skype, Zoom, Google Meet, Hub
staff, Hub stop, Slack, Time clock wizard, AMS 360, EZlynx
CERTIFICATES
CCS - Customer Service Skills
April 10, 2020
UCSC - Understanding Customer Service and
Complaints October 15, 2020
Customer Service - Short Course
July 10, 2021
Education
Information Technology, Bachelor of
Science 2018-06 - 2021-08
First City Providential College, San Jose Del Monte
Hospitality Management, Bachelor of
Science 2015-06 - 2017-03
College of San Gabriel Archangel, San Jose Del Monte
Languages
English
