Matthew Driscoll

I'm a tech-savvy and goal-oriented professional with hands-on experience in AI data work, content editing, and corporate customer service. I specialize in helping organizations deliver accurate, well-structured, and user-friendly content—whether that's enhancing AI systems, writing clean descriptions, or supporting business operations.

Currently, I work as an Advanced AI Video Captioner and Editor at Invisible Technologies. My role involves creating highly detailed, timestamped descriptions of video content to support the training of advanced AI models. I also review and refine the work of other writers, ensuring quality, accuracy, and consistency under tight deadlines. I thrive both independently and as part of a collaborative team.

Previously, I worked as an AI Data Analyst and Content Writer, where I tested and refined chatbot responses for factuality, tone, and user alignment. This role sharpened my analytical skills and taught me how to structure prompts and edit responses with precision and purpose.

My background also includes a full-time Corporate Sales Specialist position with Thames Communications. I supported business clients with Bell’s telecom services, handled logistics like shipping and returns, and managed employee schedules. As a keyholder, I was responsible for opening/closing duties and maintaining a smooth customer experience.

Technically, I bring a working knowledge of HTML, CSS, JavaScript, Git, SQL, and Python, and I’m actively expanding my expertise through the Computer Systems Technician program at George Brown College. I'm also on track to obtain certifications like CompTIA+ and CCNA.

Whether you need content that communicates clearly, support with AI-related tasks, or someone who can learn new systems quickly and deliver reliable results—I’m here to help. Let’s collaborate to make your project a success.