Matteo Ceruti

Ceruti Matteo, MSc, PMP SUI mob: - ITA mob: - E-mail:-Via Togliatti 12, 22072 Cermenate (Como), Italy Böszelgstrasse 10, 8600 Dübendorf, Switzerland Program Manager | Project Manager | Delivery Manager | Software Development Manager PROFESSIONAL SUMMARY Highly accomplished professional with 15+ years of expertise in Program Management, spanning financial, oil & gas, luxury and QSR sectors. Demonstrated success in driving project excellence, enhancing communication, and executing strategic negotiations at executive and technical levels. Passionate about embracing new challenges and committed to contributing to organizational success through continuous learning and development. Eager to bring extensive experience and a proactive approach to a new career opportunity. AREAS OF EXPERTISE ✓ Program & Project management ✓ Cross-functional team leadership ✓ Agile & Waterfall methodologies ✓ Strategic Planning & Execution ✓ Digitalization & Digital product ✓ Machine learning & AI ✓ Risk Management & Mitigation ✓ ‘Problem solving’ and ‘Can Do’ mindset ✓ Executive Communication & Reporting ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ TECHNICAL COMPETENCES ✓ ✓ ✓ ✓ Multi-threading applications Java and Javascript Microsoft SQLServer Microsoft Dynamics D365 C#, C/C++ Node.js MySQL and Maria DB Microsoft Dynamics CRM Software life-cycle Python MongoDB SAP (S/4HANA, FI, CO, PP, SCM, EC, ABAP) LANGUAGES Italian English Spanish French Native speaker Fully proficient. Level B1 Cambridge University "First certificate" (FCE) Proficient in reading and conversation. Basic in writing Basic skills PERSONAL INFORMATION Valid Working permit for Switzerland, type "G", as Project Manager. EDUCATION Master of business administration, at Durham university, currently in progress. Master degree in IT engineering, at Harris University Bachelor degree in information technology management, at University of Phoenix PMP certification, at PMI institute Agile Project Management certified. MongoDB DBA certificate PROFESSIONAL EXPERIENCE January 2022 – still employed. Consultant at RBI - Employers: Summit Recruitment in Zug (SUI) I am currently contracted as a Delivery Manager and Program Manager at RBI (the parent company of Burger King, Popeyes, Tim Hortons, and Firehouse). I am primarily responsible for coordinating and select the technology, from POS to warehouse and drive-thru, for all partner across international nations (excluding the USA and Canada). My tenure in this role underscores my proficiency in managing complex technological ecosystems, driving operational excellence, fostering collaborative partnerships for global success making sure partners deliver the required technology (hardware, software and related service) in line with company and franchisees expectations. In this capacity, I excel in: • Facilitating and managing relationships between franchisees and suppliers concerning restaurant technology. • Establishing and maintaining technological company’s standards across the whole world, issuing and maintaining the company tech policy. • Act as primary point of contact for customers, evaluating the proposed SOWs, managing communication towards suppliers and ensuring project to complete success delivery October 2020 – December 2021 Consultant at Richemont - Employers: Talan SA in Geneva (SUI) I hold the position of Program Manager at Richemont, the esteemed owner of renowned luxury brands such as Cartier, Panerai, IWC, and 25 other luxury labels. I oversee three pivotal projects, which showcase my versatility in project management, encompassing strategic planning, execution, and stakeholder coordination across diverse geographical and technological landscapes within the luxury retail sector. Two are located overseas and one at the headquarters: • The first project spans nine Maisons across three diverse regions (Hong Kong, Singapore, and Australia), focusing on activating digital sales in these areas. My role encompasses the entire project lifecycle, from initial requirements gathering to User Acceptance Testing (UAT) and to project closure. • In Korea, I spearhead a project involving the activation of seven Maisons within the country, providing comprehensive program management throughout the project lifecycle. • Additionally, I lead a project centered on the company's Content Management System (CMS) based on AEM6 technology, serving as both Project Manager and Product Owner. This initiative aims to establish a unified eCommerce platform for all Maisons, emphasizing a seamless checkout journey. March 2020 – September 2020 Consultant Corner Bank - Employers: Fincons Group AG in Lugano (SUI) In my role as a Manager stationed at Corner Bank. In these roles, I spearhead strategic initiatives, fostering innovation and operational excellence while ensuring alignment with the bank's overarching objectives and regulatory requirements. I oversee the management of three pivotal projects: • The first project involves finalizing a groundbreaking new service slated for release by the bank. This service, a near real-time system, empowers customers to conveniently pay for transactions using credit cards in installments. • The second project centers on regulatory compliance. Mandated schemes require all issuers, including the bank, to adhere to a new KeyBlock format. Leveraging this opportunity, the bank undertakes a comprehensive review and enhancement of procedures, roles, and hardware, including HSM and Transaction Processing. • Lastly, the third project focuses on the bank's digital transformation. The overarching objective is to streamline current processes, transitioning them into fully digital and paperless workflows, thus enhancing efficiency and customer experience. September 2018 – February 2020 Consultant at Nexi S.p.a. and SIA S.p.a. – Employers: Swisstem innovation S.A. in Balerna (SUI) I serve as a Project Manager/Product Owner, collaborating directly with clients at their premises: At Nexi since August 2019: • Leading the migration of various payment types from external processors SIA and Equens to Nexi's acquiring system. This involves coordinating analysis, development, networking, and security teams. At SIA S.p.a. from August 2018 to July 2019: • Managed multiple projects, including: • A tailor-made solution for Enel S.p.a., catering to over 60 million users worldwide. This encompassed providing certified technological infrastructures, credit card issuing systems, and virtual POS acquiring, with upgrades for PSD2. • SIAPay certification for VISA/Mastercard, facilitating eCommerce acquisition and 3DS 1.0 and 3DS 2.0 acquiring. January 2018 – August 2018 Employers: DXC in London (GBR) Based in the UK and employed at DXC, an esteemed partner of Microsoft's "Inner Circle," specializing in Dynamics AX 365 and Dynamics CRM 365 solutions. In my role as Project Manager, I oversee the entire project lifecycle, serving as the client liaison and team manager for developers, architects, and consultants. Currently managing three projects with a combined budget exceeding £2 million: • • • Dynamics CRM 365 for St. John's Ambulance - Implemented CRM solution for a UK-wide nonprofit organization to enhance business management and measure internal SLAs effectively. Dynamics CRM 365 for Talley Group - Deployed CRM solution for a UK-based electro-medical equipment manufacturer with global operations. Challenge includes integrating production, logistics, trade, finance, and HR while ensuring compliance with FDA and EU regulations on traceability and product construction. Dynamics AX 365 for Crystal Group - Oversaw the migration to D365 for a UK garment production company with production sites in Sri Lanka, Cambodia, and Bangladesh. Project involved extensive travel to production sites and encompassed migration of production cycle, logistics, trade, finance, and HR functionalities. January 2015 – December 2017 Employers: Vantage Partners, in Lugano (SUI) - Melbourne (AUS) - Bruxelles (BEL) – Doesburg (NED) – Modena (ITA) I hold a permanent position as a Project Manager at Vantage Partners, specializing in tailor-made software solutions for the Oil & Gas and pharmaceutical industries, along with consultancy for high-value and high-risk projects. In the Oil & Gas sector, I successfully managed projects for Orlean Invest, a Swiss-based company with the largest free zone in Nigeria. Projects valued at $1 million and $8 million were completed under my supervision. • • • • • As a corporate-level Project Manager for global retailer Amplifon, I ensured software functional compliance, devised rollout plans, and maintained high-quality standards. This involved extensive travel to branch offices in the Netherlands, Belgium, and Australia. At CK Hutchinson's Rome office, I served as Delivery Manager, overseeing hardware and software certifications for new mobile devices across 8 countries. At Maserati's Modena headquarters, I managed a strategic CRM and marketing project, coordinating with Maserati IT and external suppliers for a worldwide rollout based on Microsoft Dynamics CRM. Additionally, I facilitated the integration of Netherlands and Belgium branches at Amplifon's corporate head office, followed by a three-month stint at the Australian branch to initiate the rollout. In a previous role, I served as Software Development Manager for Oil & Gas supply chain management software, ensuring timely and budget-compliant delivery. This involved managing teams in Switzerland, India, and Russia, resulting in an increased deal value from $2 million to $5 million after the successful completion of the initial project. February 2013 – December 2014 Employer: B2Connex S.A., in Stabio (SUI) I served as both Project Manager and Software Development Manager at B2Connex S.A. in Stabio, Switzerland, where I successfully led and delivered two notable projects: 1. Developed an integrated solution for electronic document exchange tailored for an Italian Large-Scale Retail Trader. 2. Collaborated with the Chinese Government and the University of Shenyang to create a tracking and traceability system for goods and supply chain items in the Chinese market. Key achievements include: • • • • • Managing the entire software development lifecycle for both projects, overseeing internal architects/developers and collaborating with offshore Chinese programmers. Conducting analysis, architecting, and defining software functionalities to meet project requirements. Ensuring compliance with cutting-edge GS1 standards for paperless document exchange and implementing tracking and traceability based on EPCIS and GS1 standards. Facilitating communication between Chinese developers and Swiss analysts to define architecture, implementations, and infrastructure. Successfully testing the EDI management software for up to 5000 documents per day, ensuring robust performance and scalability. These experiences underscore my ability to effectively manage complex projects, drive innovation, and deliver high-quality solutions in collaboration with diverse stakeholders. September 2011 - February 2013 Employer: Self-employed, in Milan (ITA) During this period, I freelanced as a Project Manager and Software Development Manager, spearheading a significant project focused on patient monitoring via "Rf-Id" technology. This encompassed comprehensive planning and execution of both hardware and software components. Key responsibilities included: • Holistic planning of software and hardware aspects. • Oversight of offshore developers, including national and international teams. • Coordination of Rf-Id reader wiring. • Management of the entire software development lifecycle, from requirement gathering to software delivery. December 2010 - September 2011 Employer: Buonvicini S.A. in Stabio (SUI) I served as a Project Manager at Buonvicini SA. The company, with its diverse business units, including a notable presence in the nautical industry (with a significant stake in Shipyards Solaris by Se.Ri.Gi. in Aquileia), tasked me with revitalizing its customer relationship management infrastructure. This assignment stemmed from my dual expertise in both information technology and the sailing/boating domain. Key roles and responsibilities included: • Acting as the decision-maker in the make-or-buy dilemma, with the primary option being Microsoft Dynamics CRM and the secondary option being custom-built software. • Architecting the tailor-made CRM solution to meet the company's specific needs. • Providing expertise in both software development and the nuances of the sailing industry to ensure the CRM solution addressed all relevant aspects effectively. February 2001 - December 2010 Employer: Bloomberg L.P. in Lugano (SUI), London (GBR), New York (USA) I've been serving as a Project Manager and Team Leader at Bloomberg in Lugano, Switzerland, specializing in financial projects. Throughout my tenure, I've been deeply involved in the entire project lifecycle, from analysis and functional formalization to implementation. My expertise spans various financial domains, particularly in Equity, Bonds, Fundamentals, and portfolio analysis. Specifically, I've developed a robust understanding of portfolio decomposition and attribution techniques. I've had the privilege of collaborating with major industry players such as Arca BIM S.G.R. (now Melior Banca), UBS Italia, Sopaf Hedge Funds, Julis Baer Bank, UBI Pramerica S.G.R., Pioneer Investments, and Intesa San Paolo Bank, either through specific projects or integrations. Key highlights of my role include: • Managing international-level software projects. • Leading a team of 15 developers. • Taking charge of the design process for three widely-used functions on the Bloomberg terminal. • Cultivating a profound knowledge of various financial instruments, enriching my ability to contribute effectively to Bloomberg's financial solutions. PERSONAL SKILLS AND HOBBIES My personal interests include reading and sports, with a particular passion for sailing, basketball, and diving. I hold a license as a commander for sailing and powerboats under 80 feet, enabling me to navigate without coastal limits. I've actively participated in numerous regattas, culminating in my qualification for the European Starclass championship and subsequently for the World Championship in Brazil.