Matt Robinson

M AT T R O B I N S O N SALES CONSULTANT DETAILS PROFILE ADDRESS Dedicated Customer Service Representative dedicated to providing quality care 1007 Wright St Oshkosh Wi 54901 for ultimate customer satisfaction. Proven ability to establish and maintain United States PHONE - excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry.Hardworking, and ready to join my next team. EMAIL - EMPLOYMENT HISTORY SKILLS Sales Consultant, Ardson Corp Battle Creek Jul 2018 — Present Ability to Multitask • Worked well independently and on a team to solve problems. Problem Solving • Served as a friendly, hardworking, and punctual employee. • Identified and maximized sales opportunities, and increased customer retention rates. • Led sales department with a can-do attitude and high quarterly sales. Time Management Fast Learner • Brought forth an energetic attitude and positive work-ethic. • Developed a strong working knowledge of products and offerings. • Offered new services based on the needs of a customer. • Kept records, calendars, and company information accessible. Microsoft Excel Adaptability Customer Service Rep, Cast Group Barrington Mar 2015 — Jul 2018 • Maintained positivity and poise, even in stressful situations. Ability to Work Under Pressure Computer Skills Microsoft Office • Remained committed to adding to my knowledge and skills base. • Maintained call center database by collecting and recording information. • Used effective listening skills to document phone call details. • Placed outbound sales calls as directed. • Brought forth a strong understanding of research methods and data analysis. Material Handler, Merrill Iron scholfield May 2013 — Mar 2015 Communication Skills • Inspected material prior to production to ensure authenticity and quality. Customer Service • Trusted to analyze and interpret data, and handle all shipments, deliveries, and material orders. • Use overhead crane and correct grade chain to move materials. • Repair damaged product of paint imperfections. • Train new hires on material handler procedures according to Merrill Iron Steel standards. EDUCATION Bachelor of Arts in Digital Design, Grand Canyon University May 2020 — Present Phoenix REFERENCES Richard Brown from ardson corp - Adam Jenson from merrill iron steel-