Matt Heelan
Kansas City, MO- -/ LinkedIn / Blog
SUMMARY
Highly accomplished executive and results-driven leader with a proven track record of optimizing operations,
enhancing efficiency, and driving sustainable revenue growth. Recognized for strategic thinking, planning, and
execution, with a talent for mentoring and empowering teams for success.
AREAS OF EXPERTISE
● Operations Management
● Strategic Planning & Thinking
● Coaching & Mentoring
● Profit & Loss Management
● Executive Leadership
● Systems Thinking
ACCOMPLISHMENTS
● Created strategic plans for several companies, which increased revenues from single-digit (5-10M) to
double-digit revenues (10-30M) and profitability growth (10-20%).
● Led a cross-functional team to streamline processes, reducing implementation time by 30% and
improving on-time delivery performance.
● Spearheaded the strategic transformation of a custom software development company into a
product-based organization, resulting in a paradigm shift that significantly enhanced our competitive
position and revenue streams.
CAREER EXPERIENCE
The Haystack Group, Advisor
2022 - Present
I work with technical CEOs and leadership teams of small to mid-sized organizations in various industries such
as healthcare, education, renewable energy, technology, and professional services.
Some of my key accomplishments in this role are:
● Collaborated with a private equity firm to facilitate the transition from old ownership to the new
management team. Assisted in aligning processes and goals with the new ownership’s vision, ensuring
a successful integration.
● Guided the CEO on the strategic roadmap for scaling a company utilizing AI to improve mental health
outcomes.
● Conducted an organizational assessment for a healthcare company's leadership team to identify gaps
and challenges associated with the technology and growth strategy.
● Collaborated with the leadership team of a renewal energy company to create and design a plan to
increase revenues by expanding into new markets.
● Partnered with the founder/entrepreneur to develop and implement a targeted go-to-market plan for a
healthcare application catering to the autistic and aging populations
Matt Heelan
Kansas City, MO- -/ LinkedIn / Blog
Menlo, Head of Operations, Member of Leadership Team
2021 - 2022
I oversaw all aspects of company-wide operational functions for the parent company of a technology-managed
service provider to U.S. schools.
Some of my key accomplishments in this role are:
● Optimized and streamlined company-wide operational functions for a technology-managed service
provider to U.S. schools.
● Reduced turnaround time from 4 months to 45 days, implemented interdepartmental handoff processes
and managed an Entrepreneurial Operating System (EOS) for substantial growth.
illumisoft, Chief Operating Officer, Member of Leadership Team
2018 – 2021
I headed daily operations for a professional services firm delivering software development to healthcare
organizations.
A sample of my accomplishments in this role include:
● Headed daily operations for a professional services firm, augmenting profitability by 20-30% and
securing new client opportunities valued at $500,000.00.
● Empowered employees and evaluated performance through structural and process redesign.
Capwest, Senior Operations Consultant
2012 – 2018
In this role, I directed business solutions and identified areas of improvement to meet customer needs for a
financial technology company focused on optimizing national real estate transactions.
Some of my achievements in this role include:
● Directed business solutions and automated manual processes, reducing the operational process from
37 days to 28 days.
● Led a cultural transformation initiative resulting in improved employee engagement and a 15% increase
in overall productivity.
Connect5000, Management Consultant, Member of Leadership Team
2011 – 2012
I supported growth and improved business performance by piloting campaigns to secure C-Level appointments
with technology companies and utilized my financial expertise to scale organizations.
My core accomplishments at Connect5000 include:
● Engineered over 50 campaigns, bringing in an average of 15-20 new appointments for the company to
present its services to a CEO, CTO, or CFO.
● Yielded several hundred thousand dollars in additional revenue for the company through a campaign
that created 30 new opportunities for the client.
Matt Heelan
Kansas City, MO- -/ LinkedIn / Blog
ADDITIONAL EXPERIENCE
Managing Partner, Member of Leadership Team, Focus Solutions, Kansas City, MO
Strategic Partnership Manager, Oracle/Cerner, Kansas City, MO
Director of Operations, Member of Leadership Team, RSI, Kansas City, MO
VOLUNTEER
Mentor-in-Residence, UMKC Bloch School of Business, Kansas City, MO
2019 - Present
● Held weekly one-on-one sessions with graduate students, professors, Ph.D.s, and alumni in a
mentorship capacity, guiding business strategy, market positioning, and fundraising.
● Leveraged personal network to connect relevant investors, advisors, and potential partners.
Community Ambassador and Mentor, Keystone Innovation District, Kansas City, MO 2022 - Present
● Moderated expert panels on various topics on entrepreneurship, innovation, and technology.
● Mentored entrepreneurs concerning strategic planning, sales/business development, and management.
EDUCATION
Bachelor of Science, Missouri Western State University, St. Joseph, MO