Matias Salem

MATIAS SALEM --.com/in/matias-salem/ Guarapari - ES - Brazil Project Manager SUMMARY Project Manager with 14+ years experience launching & executing businesses. Currently aiming a global company opportunity abroad. WORK EXPERIENCE Project Manager - Business Redevelopment 2023 - Current Inn & Restaurant Domingos Martins Started one year after the business opening, and reached 2022 revenues in just three months Redesigned the company advertisements improving exponentially customer engagement. Generated an increase of more than 30% in social media followers Worked cross-functionally, reducing the workforce by 40%, improving efficiency and profitability. Created a simple and effective booking form to standardize information and implement a CRM Project Manager - Launch Manager 2020 - 2022 Casa Panapaná EDUCATION Data Driven, BI, Digital MKT MBA - PUCRS - 2023/ Current IT Project Management Certificate - IBM - 2023 / Current Data Science Certificate - IBM - 2023 / Current Business Management MBA - FGV - 2011 / 2013 Business Management Bacharel - Unesul - 2007 / 2010 LANGUAGES English - C1 IELTS Result Developed and launched the first vegan barbecue house in Brazil, noticing a worldwide movement, after analyzing purchasing processes at his former company, and evaluating opportunities to create innovative customer experiences. Was in charge of the sales delivery logistic routines. Trained and made part of the customer service team, delivering a customer obsession mindset. Was in charge of the team´s KPIs Achievied high levels of customer satisfaction, leading google, tripadvisor and iFood top rankings. Was in charge of social media management. Appeared on local and national medias in the first year. During 2020, 2021 had to deal with a police strike and three bus strikes and specially an entire Covid Pandemic + lockdowns, having to deal with severe crisis under extreme time limitations while exercising excellent judgment and risk management. Project Manager - Owner 2015 - 2020 Argento Parrilla Shopping Vitória Responsible for procurement management, negotiated both nationally and internationally. Held big negotiations with the Shopping Directors board to to stablish contract designations. Managed his suppliers delivers and third parties visits according to an extremely strict logistic system at the shopping´s warehouse entrance. Kept longterm relationships. Communicated directly to the shopping senior departments, both written and oral, to negotiate special and most efficient problem resolution. Worked as a strategic link between the accounting, legal, operational and financial advisor teams for better decision making and formulating strategy based on data. Was called several times by TV shows, performing live, evolving exponentially his communication skills and presentation abilities. Responsible for teams of 50+, in all operational sectors. Was in charge of the team´s KPIs. Hired and trained teams. Replicated standards and procedures designed at the previous branches. Achieved monthly sales over R$250.000, receiving an average of 100+ customers per day. Guided all marketing campaigns After outbraving months of 2020 pandemic, sold his facilities in a successfully extensive negotiation. Portuguese - Native Spanish - Native Italiano - Intermedio French - Étudier Project Consultant Shipp Delivery - On Demand Delivery Start Up 2017 Joined this promissor start-up as a consultant in the food business prospection, Hold a key role while participating in the c-level meetings, being a parte of the scope and future planning of the company Shipp Delivery became a holistic delivery on demand and was sold in 2021 to B2W, one of the biggest players / investors of Latin America. SKILLS Business Specialist -Entrepreneurship Oral & Written Communication Working Cross Functionally Curiosity and Fast Apprenticeship Best Performance Motivator Detail Orientated - Data Driven Leadership ADDITIONAL Procurement Negotiation” by Rutgers University WORK EXPERIENCE Project Manager - Event Planner & Manager Churrascada + Argento Open 2017 - 2020 Engaged in 15+ events as developer or high relevance partipant, becoming a pioneer in the Churrascada type event, noticing the growing evolution world wide of this atraction. Organized three Tennis tournaments using his brand to keep it in the state´s top of mind, as well as delivering to his customers a fun way of networking, ending each event with great food and music concerts. This created constant partners and sponsorship seaking routines, presenting customer business research & analysis, customer prospecting recommendations and presentation of projects to different big companies´s senior leaderships. Was in charge of hiring and training teams for a super fast-paced enviroments, owning key roles in events for thousands of people. Project Manager - Owner Empanaditas Comidas Argentinas 2017 - 2018 Undertook a food production facility to deliver empanadas argentinas b2b and b2c. Engaged in an end to end production management, from procurement up to customer service Promoted a 17% cost reduction by dividing raw material with his other branch (Argento Parrilla) Project Manager - Launch Manager 2013 - 2015 Argento Parrilla Shopping Vila Velha “Strategic Selling: How to Communicate with the C-Suite and Decision Makers” by Meridith Powell. “Managing Logistics” by Steven Brown “Excel Essential Training (Microsoft 365)” by Dennis Taylor “Salesforce Essential Training” by Jamie Grettum Held big negotiations with BR Malls directors board, one of the biggest shoppingcenter administrators from Latin America, to stablish contract designations. Was involved with a major construction scheduale while managed his own restaurant development. Replicated standards and procedures designed at the pioneer restaurant. As the company launcher, with a wide range of responsibilities, he learned to prioritize well, always looking for the most efficient problem solution to succeed in a really challenging environment. Developed several menus, keeping them updated considering the ingredients cost variations. Responsible of keeping track periodically of the company P & L. Was in charge of making up the stock accounting procedures, using different techniques (ex: FIFO) Designed a standard training procedure for all operational sectors Developed highly adaptative skills by dealing with a wide range of sales routines Created a commissioning system by scale and position, approved and praised by the State Hotel & Restaurants Syndicate. Was in charge of the team´s scheduales, promoting motivated teams by prioritazing their presence in the largest sales days, decreasing in 15% de employees turnover. The restaurant keeps growing until today Project Manager - General Manager Argento Parrilla Praia do Canto PASSIONS Spending time with my family Tais (wife) + Malu, Tete, Mateo Playing Tennis (Former junior state´s top ranked) + Travelling - Learning Cooking - Sports 2011 - 2014 Opened the state´s first Argentinian restaurant, starting with a small unit. Quickly became the largest meat reference in the state, opening branches in the two main shopping centers. Elected as “best meat in the state” once by “Veja magazine” and twice by “Prazer e Cia”. Developed a 5 step standard customer service training, generating relentless discipline in helping the teams achieve their KPIs goals. Kept track and trained special teams to maintain product standards, constantly auditing reciepes and layouts before delivering to his customers. Project Manager - Launch Manager 2009 - 2011 Morocha Club Partnered with a small bar, tripling its production force, implementing a pioneering restaurant attachment, becoming the city´s top of mind (until today). Manager since grand opening, responsible for financial results and KPI's of the company. Hired and trained teams, as well as managed them during all operational periods. Responsible for monitoring daily sales, cash flow and receipts.