Matias Pareja Cadavid

Matias Pareja Cadavid -|-| http://linkedin.com/in/matias-pareja-cadavid-00053b90 PROFILE SUMMARY I am a data-driven analyst with a diverse background in product design, live data analysis, and technical support. My experience at Genius Sports, where I worked for nearly six years in Live Data Analysis, allowed me to develop strong audience insights, performance tracking, and process optimization skills. Additionally, I collaborated with the hiring department to identify and onboard suitable candidates, giving me a deep understanding of audience profiling and analytical thinking. Throughout my career, I have honed my ability to interpret large datasets, optimize workflows, and enhance decision-making processes. I am proficient in using tools such as Slack, Monday, Workday, Confluence, Jira, and Zendesk to manage tasks, improve communication, and streamline operations. Currently, as a Streaming Technical Support Analyst, I oversee live video streams, ensure data integrity, and troubleshoot distribution issues for bookmakers and federations. I thrive in fast-paced environments, adapting quickly to new workflows and technologies. My ability to analyze audience behavior, optimize processes, and collaborate across teams makes me a strong fit for roles that require critical thinking, data interpretation, and strategic decision-making.​ WORK EXPERIENCE Genius Sports​ Remote, Colombia Streaming Technical Support Analyst​ 2024 – Present ●​ Provide expert technical support for live sports streaming, troubleshooting issues related to video delivery, latency, and system performance to ensure a seamless viewing experience. ●​ Collaborate with cross-functional teams to monitor and maintain streaming infrastructure, proactively identifying and resolving potential issues before they impact end users. ●​ Assist clients in optimizing their streaming setup, offering guidance on integration, troubleshooting, and configuration to ensure smooth, high-quality content delivery. ●​ Analyze and diagnose technical issues, working with engineering teams to escalate and resolve complex problems quickly and effectively. ●​ Conduct real-time monitoring of streaming systems, ensuring optimal uptime and minimal service interruptions during live events. ●​ Produce detailed reports on technical incidents, stream quality, and performance metrics, providing insights for continuous improvement and client satisfaction InPlay Basketball Supervisor​ 2022 – 2024 InPlay Basketball Full Time Analyst​ 2019 – 2022 Live Feed Analyst​ 2019 ●​ Monitored and analyzed real-time data collection for basketball, baseball, and American football, ensuring accuracy and reliability—developing strong analytical skills applicable to audience behavior insights and trend identification. ●​ Managed a team responsible for delivering high-speed, data-driven insights, optimizing performance and minimizing delays—demonstrating the ability to work with large datasets and streamline processes for efficiency. ●​ Oversaw data quality control processes, ensuring consistency and precision in real-time statistics—translating into strong attention to detail and the ability to maintain high standards in audience research and analysis. Totora Restaurant​ Barcelona, Spain Chef Assistant​- ●​ Managed kitchen workflow and efficiency, ensuring smooth coordination and optimizing processes—skills that translate into analyzing audience behaviors, identifying patterns, and improving workflow efficiencies in data-driven environments. ●​ Maintained precision in ingredient selection, portioning, and presentation, demonstrating strong attention to detail, organization, and adherence to structured guidelines—key skills for analyzing large datasets, extracting insights, and optimizing audience targeting strategies. The Intern Group​ Medellin, Colombia Internship​ 2014 ●​ Coordinated the welfare of international interns in Colombia, ensuring smooth transitions, safety, and cultural integration while living with host families. ●​ Provided ongoing support to interns, addressing any concerns and maintaining communication between interns and host families for a positive experience. ●​ Designed promotional materials, including brochures, social media graphics, and web content to attract international clients and enhance brand visibility ●​ Ensured compliance with company policies and local regulations, providing interns with the necessary resources and information during their stay. EDUCATION CIPSA​ Master in Digital Marketing​ EAFIT University​ BS in Product Design Engineering​ School Bellart​ Culinary Management and Administration for Chefs​ Barcelona, Spain Graduation: 2018 Medellin, Colombia Graduation: 2015 Barcelona, Spain Graduation: 2017 COURSES & CERTIFICATIONS EAFIT University​ Product Design Engineering Symposium: Usability in the XXI Century​ Genius Sports​ Interviewer Certification ​ Medellin, Colombia 2015 Medellin, Colombia 2022 SKILLS & INTERESTS Professional Skills: Collaborative Problem Solving, Strategic Thinking, Deep Analysis, Project Management, Communication skills, Customer Management, Customer Analysis, Audience Analysis. Software Skills: Microsoft Office (Excel, PowerPoint,word outlook) | Adobe Suite (Photoshop, Illustrator, InDesign) | Slack | Asana | AI tools (Chat Gpt, Gemini) Interests: Project Management, Client integration, Customer Success, Data Analysis.