Mateusz Pasierbek
Skills & Certificates
Globetrotter & Explorer
(55+ countries)
Detailed-oriented in
luxury travel setting
Quickly adaptable to
new challanges
Strong
written
and
communicative skills
Photographic & Creative
Skills
Certification Hotel Industry
Analytics (CHIA)
The Hospitality Industry
Network (NEWH) Los
Angeles Award
Languages
Driven Hospitality Management professional with 13+ years of global experience in the
luxury travel industry, demonstrating expertise in client relationship management,
UHNWI needs, and organizational skills. Proven ability to deliver quality results,
leveraging strong organizational and teamwork skills gained through extensive
international travel (55+ countries) and experience with luxury companies.
Dual Polish and US citizen.
Professional Experience
Nov 2022 - Apr 2025
Quintessentially: Luxury Lifestyle Management Service (Remote)
Senior Lifestyle Manager
Cultivated and strengthened relationships with UHNWI clientele by
orchestrating bespoke travel experiences, including VVIP event access,
private dining arrangements, and personalized transportation services
Proactively addressed and resolved client issues through effective
communication with clients and their representatives, demonstrating a
commitment to understanding and exceeding their needs.
Established and nurtured a global network of key partnerships with hotels,
destination management companies (DMCs), restaurants,
suppliers, and local experts to ensure seamless service delivery.
preferred
Mar 2022 - Nov 2022
The Plaza Hotel, New York City, USA
Guest Experience Supervisor / VIP Team Leader
Contributed to receiving the AAA 5 Diamond Award (2022)
Created bespoke and personalized experiences for UHNWI & UHNWF by
working alongside the Sales Department and Travel Agents
Accurately recorded guests' preferences in CRM/PMS systems
Evaluated and resolved major guest complaints according to executive
management guidance
Maintained and retained quality leisure and business guests
Polish (Native)
Nov 2020 - Jul 2021
English (Fluent)
JW Marriott Marco Island, Florida, USA
Portuguese (Intermediate)
Assistant Restaurant Manager
Contact
Warsaw, Poland
--
Oversaw $13.7 million high-volume beach-front restaurant (2000 daily
covers; serving beach, pool, and restaurant)
Lead a team of 55 associates
Daily & Weekly review: ATLAS (scheduling, payroll, forecast), labor and
financial overview, purchasing, inventory, productivity.
Responsible for hiring (posting positions, screening, interviewing &
selecting, hiring, onboarding)
Managed daily restaurant operations (reviewing staffing levels, assisting
associates at FOH and BOH areas, maintaining service and sanitation
standards)
Sept 2019 - Sept 2020
The Ritz-Cartlon Key Biscayne, Florida, USA
Food and Beverage Manager (MIT)
Oversaw an $8.2 million ocean-front restaurant while making sure to
maintain an exceptional quality of all food and beverage services
Lead a team of 45+ Ladies and Gentlemen
Reviewed and controlled daily reports, forecasts, and budgeting with Food
& Beverage management team
Gained knowledge in the following areas: EMC programming, MICROS,
scheduling, payroll, labor and financial overview, purchasing, menu
engineering
EMC Property Expert
Rotated in the following departments: Food & Beverage, Rooms Division,
Revenue Management, Meetings and Special Events, Finance & Accounting,
Sales, HR, Engineering, Loss Prevention
Feb 2017 - Sept 2019
Irvine Marriott & Sheraton Fairplex Suites, California, CA
Banquet Server
Served food and beverages in the order and to the expectation of the
banquet captain to ensure consistency throughout the events up to 5,000
guests
Anticipated guests needs continuously and fulfilled them appropriately
Monitored and maintained cleanliness, sanitation, and organization of
assigned work areas
Reset banquet room according to BEO to ensure the readiness of the room
for the following functio
Jan 2016 - Jan 2019
Orange Hill Restaurant, California, USA
Banquet Captain
Managed and directed various corporate and social events including up to
250 person elegant weddings, business dinners, and birthday parties
Supervised, led, motivated, and trained banquet staff ensuring consistent
high-quality food and service standards
Cooperated closely with catering office managers, kitchen staff, and
banquet staff to ensure a successful event
Oversaw the complete set-up and breakdown according to BEO list
Education
California State Polytechnic University, Pomona, CA, USA
Bachelor of Science in Hospitality Management (Cum Laude)
2019
Cypress College, School of Hospitality Management, CA, USA
General Education
www.linkedin.com/in/mateuszpasierbek
2017
Please see LinkedIn for complete list of experiences & skills
