Matell Dela Dingco

MATELL DELA DINGCO SOCIAL MEDIA MANAGER ACCOUNTING SERVICE ASSOCIATE TRANSACTION PROCESSING CHAT SUPPORT VIRTUAL ASSISTANT PERSONAL PROFILE I am a young, self-motivated individual virtual assistant and have been in the industry for over 2 years. As a customer service professional, I work hard to provide the best possible service and administrative support. I have experience working in a variety of different industries, including finance, and Social Media platforms. I have great attention to organized work in a professional manner and deliver work on time. I am looking for a company that can professionally use my skills while at the same time, make a difference and become part of its success. HIGHLIGHTED SKILLS GRAPHIC DESIGN (Sketchbook, Canva, Photoshop) DATA ENTRY DATA MANAGEMENT AND ANALYTICS COMPUTER AND DIGITAL PROFIENCY (Word, Excel, PowerPoint, Google Docs, Google Sheet) TEAM PLAYER GREAT ATTENTION TO DETAILS AND DATA RESEARCH (Source checking, networking, advanced Google Search) SOCIAL MEDIA MANAGEMENT (Facebook, Twitter, Instagram, Telegram) COMMUNICATION (Fluent in English, both written and spoken) CONTACT INFORMATION Phone: (- Email:-Skype: live:elledeladingco Address: Jacinto Street, Barangay 3, Hinigaran, Negros Occidental WORK EXPERIENCE Accounting Service Associate Conduent Business Process Services JUNE- Creates overviews and reports of day-to-day financial operations Checks the region code of the Invoices and their assigned region before delivering them to their designated location Inputs financial data with precision before sending to CocaCola and Costco clients Transaction Processing Conduent Business Process Services JUNE- Data Entry, Information Collection, and Reporting Address data inconsistencies by working with colleagues to locate missing data. Report any major data errors to the supervisor and manager. Maintain and organize detailed information within the database to ensure data entries are complete and accurate Virtual Assistant, Chat Support HMM VCOM MAY- Works with customers to answer questions and provide real-time support for their concerns. Ensures the discussion takes place in a positive and safe one that promotes interaction. Social Media Manager ARSENIC INC. NOVEMBER 2021-PRESENT Optimize content while Increasing Influence’s revenue Develop and Produce Social Media Content Growing Audiences in Social Platforms Analyzing Engagement Data Identifying trends in Customer Interactions Planning Digital Campaigns to build community online. EDUCATION UNIVERSITY OF ST. LA SALLE BS in Business Administration major in Operations Management, 2018 Commissioner, USLS Commission on Elections Member, Society of Young Management Accountants and Accounting Technology Member, Decision Makers Incorporated