Mashael Menia

PORTFOLIO REAL ESTATE ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ Buying/Selling Offer ✔ Sign Installation ✔ Showing and Lockboxes ✔ Changing Listing Status in Brivity ✔ Input listing in MLS ✔ Creating Presentation ✔ Artwork ✔ Flyers ✔ CMA ✔ E-alerts/Listing Alerts ✔ Text Blast ✔ Lead Routing Lead Generation Communicating with Contacts Lead Nurturing Binding Contracts Compliance Sign Removal Flyers Open House Contract to Closing Admin ✔ ✔ ✔ ✔ ✔ ✔ ✔ Signature Request Point of Contact Extract report from CRM and Supra Transaction Coordinator Appointment Setter Set up e-alerts/listing alerts Lead Routing REAL ESTATE TOOLS Remine Sierra CRM Brivity CRM Compass CRM MLS Skyslope Transaction Desk Ilovepdf Docusign Fivestreet Launch Control Slack Bitly Phone Burner Calltools Canva Monday.com Asana Google Workspace Microsoft Office GSCCCA Voicepad Vulcan 7 Dropbox Supra Jotform DAILY MANAGEMENT ✔ ✔ ✔ ✔ Calendar Management Email Management Daily Reminders for task Request and follow up showing ✔ Project Management REAL TIME ANALYST ✔ ✔ ✔ ✔ Work closely with operation Monitoring volumes in queues Check ticket forecast Ensure optimum service levels are achieved ✔ Manage sitting capacity ✔ Provide real time report CUSTOMER SERVICE|TECHNICAL SUPPORT|TRANSACTION PROCESSING ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ Inbound/Outbound Call Email Refund Replacement booking Process Pay for professionals/contractors Escalation Troubleshooting Coupon Replacement Process RMA Product replacement BPO TOOLS Salesforce Citrix Zendesk VDI Avaya One VPN MASHAEL MENIA EMAIL ADDRESS:-Upwork: https://www.upwork.com/freelancers/~-e19a1e0 Onlinejobph: https://www.onlinejobs.ph/jobseekers/info/- Hubstaff: https://talent.hubstaff.com/profiles/mashael-menia