Maryqueen Anubalu

Maryqueen Anubalu

$8/hr
Sales and Customer Service Representative.
Reply rate:
50.0%
Availability:
Full-time (40 hrs/wk)
Age:
25 years old
Location:
Ajah, Lagos State, Nigeria
Experience:
4 years
ANUBALU MARYQUEEN CHIGOZIRIM SALES EXECUTIVE- - Lagos State, Nigeria Nigerian She/Her linkedin.com/in/chigozirim-anubalu-472b57218 Profile An experienced, detail oriented and result driven sales executive, with 4+ years experience in sales and customer service related roles. Built a reputation for driving sales growth and delivering excellent customer experiences, working with real estate businesses and event management companies. What truly sets me apart is my dedication to understanding my customers' unique needs, communicating effectively with customers, building strong relationships, meeting and exceeding targets and staying up-to-date on industry trends. I'm not just a sales executive, I'm a trusted partner, a collaborative problem-solver, and a relentless advocate for my customers' success. Professional Experience 11/2024 – 03/2025 North Carolina, United States Lead Generation Atlas Homes Inc Generated at least 50 Leads daily using Beenverified, Truepeople, Dialpad, Resimpli and qualified all leads. Consistently Organized data using google sheets and excel sheets to make informed data driven decisions. Completed at least 20-40 calls daily, qualifying leads and identifying business development opportunities. • • • 10/2023 – 11/2024 Onitsha, Nigeria Sales/Customer Support CEO Power Company Consistently completed 20-30 cold calls and text messages to leads, utilizing my communication skills to identify customer pain points and upselling opportunities. Created a spreadsheet that exposed gaps in debt collections and recovered hundreds of thousands in debts. Created a system that increased transparency in business expenses streamlined business processes and increased efficiency by 100%. Increased products visibility through social media management and this lead to 40% increase in customer engagement and sales. • • • • 11/2022 – present Lagos, Nigeria Customer Support Executive STM Magical Creations Events LTD Consistently organized teams and vendors in record time, saving hundreds of hours through rapport building and efficient objection handling skills. Increased customer retention rate by 90% by utilizing customer feedback to improve service delivery and increase profit margins. Created a workflow that proactively managed conflicts, saved time and reduced queues by 80%. • • • Organisations 01/2020 – 11/2022 Anambra, Nigeria Clariss Kitchen Sales Executive Successfully recorded all customer orders, requests, and complaints to improve service delivery and customer satisfaction in record time. Built rapport with customers, increasing customer retention rate and profit margin. Consistently organized menus and proactively scheduled serving time to reduce queues. Collated data for cash inflows and outflows daily. • • • • 02/2018 – 12/2019 Abuja, Nigeria Exquisite Experiences Assistant Lead Planner Sourced, Trained and Hired event staff and ensured seamless and crowd controlled events. Created a spreadsheet indicating price, expectation and duration of services of specific vendors. Organized meetings with clients, and Lead planner through whatsapp, ensuring constant communication and updates. • • • Skills Team Lead/Manager Cold Calling Email and Chat support Customer support Lead Generation Data Entry B2C Sales Telesals Education Awka, Nigeria Accounting Nnamdi Azikiwe University Certificates Cabin Crew License Boeing 737 ALX Virtual Assistant Course
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