Maryjoy Owolabi--|Linkedin|Africa
PROFESSIONAL SUMMARY
A highly reliable, organised, and detail-oriented Inbox Manager with over 1 year of experience in Cold Email Inbox Management. I consistently improve response times and promote operational efficiency. I am dedicated to delivering measurable results in fast-paced virtual environments.
CORE SKILLS AND TOOLS
Technical Skills- CRM Management, Campaign and Audience Analytics.
Soft Skills- Professional communication, reliable, trustworthy, consistent, attentive to details, Fast learner, Fast response, apply discretion, confidential.
Technology & Platforms- Comfortable with tools like Smartlead, Instantly, Apollo, Google Workspace, Slack, Notion, Trello, and CRM Systems.
PROFESSIONAL EXPERIENCE
Inbox Manager
BFA Media| June- present
Managed and responded to 50+ inbound client messages weekly in a professional manner using Instantly, reducing average response time by 30% within the first quarter.
Monitored and analyzed Campaign performance efficiently.
Professionally kept inboxes clean and organized by labelling, archiving, and managing threads.
Proactively identified and proposed solutions when campaigns are not performing as expected, resulting to a 20% increase in client response and bookings.
Scheduled and confirmed over 30 high priority meetings per month, ensuring 95% on-time attendance through proactive calendar management.
Followed-up consistently with prospects who showed interest and are yet to book meeting, resulting to a 10% increase in client bookings.
Developed weekly performance reports that identiied process improvements leading to a 15% increase in team productivity over months.
Inbox Manager
Soma Lead Generation|December 2024- June 2025
Managed and responded to 100+ inbound client messages weekly in a professional manner using Smartlead, reducing average response time by 50% within the first quarter.
Scheduled and confirmed over 50 high priority meetings per month, ensuring 95% on-time attendance through proactive calendar management.
Professionally kept inboxes clean and organized by labelling, archiving, and managing threads.
Followed-up consistently with prospects who showed interest and are yet to book meeting, resulting to a 10% increase in client bookings.
Professionally kept inboxes clean and organized by labelling, archiving, and managing threads.
Developed weekly performance reports that identiied process improvements leading to a 15% increase in team productivity over three months.
Lead Generation Intern
Univisa|February 2023- May 2023
Utilized advanced email verification tool like Apollo to improve contact data accuracy by 30%, enhancing the overall quality of lead generation efforts.
Assisted in Lead generation strategies that resulted in 15% increase in qualified leads within the first few weeks.
CERTIFICATION AND PROFESSIONAL DEVELOPMENT
Market Research Assistant|UNIVISA|2023
Virtual Assistant Training|ALX|2022
The Foundation of Digital Marketing| Google|2022
EDUCATION
Obafemi Awolowo University|Osun state|Nigeria
F. Technology|2021
