Marygold Fronda

MARYGOLD FRONDA CUSTOMER SERVICE REPRESENTATIVE/PAYROLL & BENEFITS SPECIALIST/ ADMINISTRATIVE OFFICER PROFESSIONAL PROFILE I am extremely motivated in helping the company I work for grow. I have a CONTACT-- very flexible personality, can work under pressure even without supervision and always want to contribute ideas that I find useful. WORK EXPERIENCE Juvo Leads - Overall Administrator/Manager November 11, 2017 - May 10, 2024 Answers live chat. Offers Retainers Blk 19 Lot 9 Pueblo San Antonio Talisay City, Negros Occidental, Philippines 6115 Answers Google Leads inquiries Prospecting Converting Chat visitors into leads Payroll & Benefits Specialist PERSONAL DATA Time Tracking Recruitment/Hiring Manager Staffing Manager Birthday : June 3, 1990 Status : Married Height : 5'4" Weight : 140lbs Health : Excellent LANGUAGE English Filipino Quarterly schedule creation for 24/7 operations Convergys - Customer Service Representative January 3,2011 - August 10, 2017 Technical Support for Internet, Phone and Cable services in the USA. Explain Bills and process credits for bill disputes. Upsell additional services and processing order entry. EDUCATION Technological University of the Philippines- Computer Engineering Technology SKILLS Strong Customer Service background Proficient in verbal and written English Language Knowledgeable in Microsoft Office Apps MS Suite Knowledgeable in Auto CAD knowledgeable in using CRM Background in lead generation / prospecting Payroll & Benefits Recruitment Staffing Scripts creation for chat responses depending the business’ vertical Experience in Close.io, Pipedrive and Fetch.