Maryanne

Maryanne

$5/hr
Operation manager and Customer Support
Reply rate:
64.71%
Availability:
Part-time (20 hrs/wk)
Location:
Nairobi, Nairobi, Kenya
Experience:
2 years
CURRICULUM VITAE Anne Wacuka Muiruri P.O. Box 315 – 01001 Thika, Kiambu County, Kenya Mobile: - Alternate Number - Email:-PROFILE AND KEY COMPETENCES To become an all-time model and mentor of the dynamic field of supply chain through creativity and innovation aimed at positively transforming lives and economy of the country. I am aiming at offering responses and effective implementation of goals set and coming up with new strategies. My other competences include, but are not limited to; Very good negotiating skills with a great personality on communication skills and interpersonal skills Store arrangement of merchandise and supplies Managing inventories Compiling supplies and equipment on the right shelves Processing contracts and manage to keep track of them with a well elaborate of procurement procedures Records keeping and inventory management Formulate database from the market survey to keep track of the clients Competence in ERP systems warehousing management system Ability to manage and maintain sensitive and confidential information Ability to work both in team and also perform independently Analyzing data and preparing reports accordingly Come up with considerable decision to benefit overall operations Purchasing and Supplies Management Strengths; Strong understanding of contract management Order Processing Management Warehouse operation skills Excellent Customer Relations Ability to do effective Stores Management and Stock Control Excellent skills on inventory Handling and Storage Management WORK AND PROFESSIONAL EXPERIENCE Accomplishments Re-warehousing of supplies in strategic order to reduce waste of time search Conducted verification of orders to reduce discrepancies of orders made Updating POD`s (Proof of Deliveries) on time to ensure accountability and efficiency Conducted stock count to minimize cases of stock outs and reduce backorders Conducted receipts and proper calculation of supplies and reduced discrepancies Proper record keeping of all procurement documents to increase transparency Assist on the plans of purchasing commodities in support of manufacturing processes and demands Articulate duties and procurement programs in reasonable and timely lead times November 2019- Up to date SCEPTURE Empire- Operations Manager-Customer Support Technician Duties and responsibilities Manage team operations in achieving business targets Develop and update operation procedures for the business Creating a strong rapport with clients with issues and complains in real time Manage work assignment and allocation of daily routine to staff Assist in developing operational budgets and control to keep it low as possible Record keeping and booking of all transactions of daily operations Monitor and control expense according to allocated budget Ensure team follows standard operating procedures for all operational functionality Schedule and conduct regular meetings to keep up with the team on issues, concerns, updates on daily operations September 2019- October 2019 Thika Commercial Hardware- Credit Controller Assistant Duties and responsibilities Follow up long due debts Raise invoices for supplies Formulate statements of accounts for the corresponding clients Keeping books of accounts Prepare bank reconciliation January 2019- August 2019 Rockhopper Africa Safaris - Office Administrator Duties and responsibilities Compile database of the various clients and service providers Record keeping- Custodian of all filing systems Organize packages on accommodation, ticketing and send quotations Advice clients on preferred destination and update on the travel. January 2018 – April, 2018 Procurement and Warehousing Internship KEMSA (Kenya Medical Supplies Authority) Duties and Responsibilities Receiving Medical Supplies and recording physically and electronically Records of S11 upon transfer of supplies from one warehouse to another or for goods returned. Record keeping to ensure ease in trace of documents when needed for reference Made calls for supplies to come pick their quotation Carrying cycle counts Preparing, raising and updating LPO`s in the system Technical Performance Well elaborate in Microsoft office and excel Elaborate on database implementation Excellent in ERP systems and WMS Effective book keeping ACADEMIC QUALIFICATIONS Bachelor in Purchasing and Supplies Management Dedan Kimathi University of Technology (Graduated in April 2019) September 2015- April 2019 KSCE Mugumo Girls High School- KCPE Juja Academy - CO-CURRICULUM ACTIVITIES Passionate on charitable activities Goal oriented in matters health Passionate on organizing hiking activities to build on team building spirit Excellent on player on handball and netball Event planning and coordination of events References Margaret Kanyi Head of Sales and Marketing- Rockhopper Africa Safaris – TRV Plaza, 5th Floor, Suite 5C Muthithi Road, Westlands P.O Box:-, Nairobi Mobile: - Email: - Mr. Vitalis Shikulu Warehouse Supervisor- KEMSA (Kenya Medical Supplies Authority) – Head Office Nairobi, 13 Commercial St, Nairobi City P.O Box:-, Nairobi Mobile: - Email: -
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