Maryanne Mukubi

M MARYANNE MUKUBI Virtual Operations Admin --www.linkedin.com/in/maryannemuk With over 8 years of experience in administrative and professional operations support. I have cultivated a versatile skill set that enables me to tackle tasks, manage projects, and meet deadlines efficiently. I am known for my strong work ethic and exceptional communication skills. I am highly motivated, friendly, charismatic, and enthusiastic with a proven capability of working independently as well as part of a collaborative team. I am flexible to changes, an effective communicator, and dedicated to the provision of service excellence. Administrative Support: Manage calendars, schedule meetings, and coordinate appointments for team members. Organize and maintain electronic files and documents. Assist in the preparation of reports, presentations, and correspondence. Data Entry Communication Facilitation: Serve as a point of contact for internal and external communications, including emails, calls, and messages. Facilitate communication between team members, departments, and external stakeholders. Ensure timely dissemination of information and updates to relevant parties. Operational Coordination: Assist in the implementation and maintenance of operational procedures and policies. Monitor and track progress on various projects and initiatives. Collaborate with team members to streamline workflows and improve operational efficiency. Technical Support: Set up and manage virtual meeting platforms, including scheduling, invitations, and technical configurations. Provide technical assistance to team members during virtual meetings, troubleshooting issues with audio, video, and screen sharing. Address and resolve technical problems related to digital tools and platforms used for collaboration, such as Zoom, Microsoft Teams, and Slack. Liaise with IT support or external vendors for escalated technical issues when necessary. Data Management: Maintain databases and records accurately. Generate and analyze reports to provide insights into operational performance. Ensure data integrity and confidentiality in accordance with company policies. Problem Solving: Identify and resolve administrative and technical issues proactively. Escalate complex technical issues to the appropriate channels for resolution. Propose and implement solutions to improve operational and technical effectiveness. Team Collaboration: Collaborate with colleagues and stakeholders to achieve shared goals. Participate in team meetings, brainstorming sessions, and collaborative projects. Foster a positive and supportive work environment through effective communication and teamwork. Conversant with: Gusto Notion Tally Slack Ms Suites Trello