Maryam Yusuf
$5/hr
Virtual Assistant| Customer Support (Chat & Email) |Data Entry| CRM Tools (Freshdesk ,Zendesk)
- Reply rate:
- -
- Availability:
- Part-time (20 hrs/wk)
- Location:
- Kaduna, Kaduna, Nigeria
- Experience:
- 3 years
COMPLAINT SAMPLE 2
Subject: Order Delay – Assistance Required
Dear Naomi,
Thank you for contacting us, and I sincerely apologize for the delay in your order.
I truly understand how frustrating this delay must be, especially when you’re
expecting your package on time. I’ve checked your order (Order ID: #45892), and
it is currently being processed. It should be shipped within the next 24 - 48 hours.
Once shipped, you will receive a tracking number via email.
If you do not receive your order within the expected timeframe, please let me
know immediately so I can escalate this for further action.
Thank you for your patience and understanding. We appreciate your trust in us.
Kind regards,
Maryam
Customer Support Team
