Maryam Raheem

MARYAM RAHEEM Software Quality Assurance Engineer Summary A motivated and detail-oriented Software Quality Assurance Engineer Tools Jira Confluence with hands-on experience in manual and automated testing, Microsoft Teams bug tracking, and API validation. Passionate about delivering Postman high-quality software through systematic testing and continuous process improvement. Skilled in collaborating with cross-functional teams, communicating technical requirements clearly, and ensuring that business goals align with product excellence. Seeking to leverage strong analytical thinking, leadership, and organizational skills in a globally competitive environment that values innovation and quality Swagger MongoDB Compass Selenium AIO Test Case Management Tool Skills assurance. Manual Testing Experience Mid-Senior Quality Assurance Engineer Orcalo Holding Functional Testing Smoke & Sanity Testing  Regression Testing Automation Testing (Selenium) Designed and maintained a comprehensive automation testing suite for integration and regression testing using Selenium, significantly reducing manual testing time and improving release efficiency.  Developed and executed manual and automated test cases to ensure functionality, usability, and cross-platform performance of products.  Utilized AIO Test Case Tool integrated with Jira for effective test case management, tracking, and reporting, ensuring full visibility of testing progress and results.  Conducted API testing through Postman and Swagger, validating endpoint functionality, response times, and data integrity. Performed UI/UX, functional, responsive testing, smoke, sanity and compatibility testing to guarantee seamless end-user experiences.  Collaborated closely with development and business teams to identify, document, and resolve defects through Jira and Confluence. API Testing (Postman and swagger) MongoDB (Data Validation ) Test Case Design & Execution Bug Reporting & Tracking  Cross-Browser & Compatibility Testing Responsive Testing  Requirement Analysis Test Documentation (Test Plans, Test Reports) Languages Englis h  Urdu Generated detailed bug and test reports, contributing to continuous improvement in product quality.  Participated in Agile/Scrum ceremonies such as daily stand-ups, sprint planning, and retrospectives  Performed cross-browser testing on Chrome, Firefox, Edge.  Validated responsive design across different screen sizes and devices.  Ensure product quality by detecting issues early and reducing defect leakage into production.  Validated backend database records using MongoDB Compass by executing queries to ensure data accuracy and integrity.  Mentored junior QA engineers and fostered a culture of collaboration, accountability, and highquality delivery across the QA team.  Developed detailed manual test cases with clear preconditions, test data, steps, and expected results to ensure accurate and repeatable testing. Business Analyst Orcalo Holding Gathered, analyzed, and documented business requirements in collaboration with stakeholders. Developed functional specifications and ensured effective communication between business and technical teams. Assisted in QA processes by creating and reviewing test cases based on user stories. Contributed to process optimization by identifying and mitigating gaps between business expectations and technical implementation. Business Analyst Intern KeyStone Gathered, analyzed, and documented business requirements in collaboration with stakeholders. Developed functional specifications and ensured effective communication between business and technical teams. Assisted in QA processes by creating and reviewing test cases based on user stories. Contributed to process optimization by identifying and mitigating gaps between business expectations and technical implementation. Education Bachelor of Science in Computer Science BSCS Projects CRM System (Customer Relationship Management) Performed end-to-end testing of CRM modules including leads, customers, agent onboarding, communication logs, and reporting dashboards.  Validated API integrations, workflows, and data mappings across multiple user roles.  Ensured UI/UX consistency, lead pipeline accuracy, and backend data validation via MongoDB Compass. Clock Log – Time Tracking Tool Tested time tracking features including clock-in/out, manual logs, productivity tracking, and approval workflows.  Verified integration with attendance reports, user roles, and notifications.  Ensured accurate time calculations and cross-platform functionality UK Chalan / PPCN System Performed end-to-end testing of CRM modules including leads, customers, agent onboarding, communication logs, and reporting dashboards.  Validated API integrations, workflows, and data mappings across multiple user roles.  Ensured UI/UX consistency, lead pipeline accuracy, and backend data validation via MongoDB Compass. SMD – Share My Dine Tested end-to-end food ordering, reservation, and user profile functionalities.  Validated restaurant listings, order flows, payment status updates, and notifications.  Conducted UI, functional, API, and mobile responsiveness testing. Sales-Site Performed testing on multiple sales-side applications including product listing, pricing, customer mapping, and analytics dashboards.  Validated care library modules such as documents, resources, user permissions, and activity logs.  Ensured smooth navigation, data accuracy, and robust search/filter functionality. People Creed – HR & Workforce Management System Tested HR modules including employee profiles, attendance, leave management, and role-based permissions.  Performed functional, regression, and responsive testing to ensure smooth HR workflow operations.  Validated API responses for employee data, attendance logs, and authentication using Postman and Swagger.  Conducted backend data verification in MongoDB Compass to ensure accuracy of HR records and process automation.  Collaborated with development teams to resolve defects and improve overall product quality.