Empathy, patience, and solutions in every chat. 🤍
AO
Support Chat — Agents Only
Active • Training required
Alice Njeri • 09:12
Hi Mary, my order shows delayed. Can you
check the status please?
Mary Wanjiku • 09:14
Hi Alice — I’m sorry for the delay. I’ve
checked the tracking and it’s in
transit; expected delivery in 2 days.
I’ll keep monitoring and update you.
David Otieno • 10:05
Hello, I can't reset my password. The
reset link doesn't arrive.
Mary Wanjiku • 10:10
Hi David, please check your spam folder
first. If it’s not there, I’ll resend
the reset link right away.
Alice Njeri • 10:22
Thanks Mary — I got the update.
Appreciate your help!
Mary Wanjiku • 10:25
You're welcome! Happy to help. If
anything else comes up, I’m here.
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