MARY VIRONIQUE M. NIYO
Blk 30 lot 14, Rosario Complex, San Vicente, San Pedro
Laguna-
Objective:
To attain the highest growth from within and for the organization I represent and to be the best
in whatever I do.
Educational Background:
Tertiary:
University Of Perpetual Help – Binan Laguna
Sto Nino, Binan Laguna
BACHELOR OF SCIENCE IN RADIOLOGIC TECHNOLOGY
S.Y. 2010- S.Y. 2014
Secondary:
Pisco Private School
Abu Dhabi, United Arab Emirates
S.Y-
Primary:
Pilar Central School
Marifosque Pilar Sorsogon
S.Y-
Skills:
Computer literate:
Languages:
On the job training:
National Children’s Hospital
E. Rodriguez, Quezon City
April 15 – July 15 2013
Ms Office , Adobe Photoshop, retrieving files,
Installing devices and applications
Good in communication skills
Filipino, English (fluent)
University of Perpetual Help System - Radiology Department
Sto Nino, Binan Laguna
July 16 – October 16, 2013
Ospital ng Cabuyao
Cabuyao, Laguna
October 17, 2013 - January 17, 2014
University of Perpetual Help System – Radiation Oncology Department
Sto Nino, Binan Laguna
January 18 – February 18, 2014
Work Experience:
CYBERSTAR CALTEX SERVICE STATION
National Road Tunasan, Muntinlupa City
Starting March 2014 – Feb 2015 (Accounting Staff )
-
Auditing of sales receipts and sales
Handling of deliveries and sales reports
Supervising monthly reports of their four gasoline stations
Assists in finalizing of meetings of appointments of my former boss
Handling of weekly payroll of the employees
Generate reports and performs data audits
Process and reconcile a wide variety of accounting documents such as invoices,
departmental billings, employee reimbursements and cash receipts
Prepares consolidated internal and external financial statements
Perform the processing and recording of accounts payable transactions
Review expense and deliveries
ERICSSON TELECOMMUNICATIONS INC.
One World Square, Upper Mckinley Town Center Fort Bonifacio, Taguig City
Starting Feb 2015 up to oct 2016 (Front Office Executive)
-
Excellent interpersonal communication and customer service skills.
Maintains professional appearance and demeanor at all times.
Greets, registers visitors
Responsible for proper key control and other security measures.
Answers outside call and incoming calls
Transmits and receives telephone messages
Sorts incoming and outgoing mails and messages.
Answers guests and employees inquiries
-
Operates the front office computer system.
Computes bill, collects payment, and makes change for guests. Makes photocopies
if needed.
Auditing monthly and facility reports
Keeping a good customer care
Adheres to all safety procedures and informs management of any unsafe conditions.
HINDUJA GLOBAL SOLUTIONS
Northgate Cyberzone Alabang Muntinlupa City
Starting October 2015 up to 2016 (Customer Service Representative)
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Answering calls and queries.
-
Attracts potential customers by answering product and service questions; suggesting
information about other products and services.
-
Opens customer accounts by recording account information.
-
Maintains customer records by updating account information.
-
Resolves product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best solution to
solve the problem; expediting correction or adjustment; following up to ensure
resolution.
-
Maintains financial accounts by processing customer adjustments.Recommends
potential products or services to management by collecting customer information and
analyzing customer needs.Prepares product or service reports by collecting and
analyzing customer information.Contributes to team effort by accomplishing related
results as needed.
-
Multitasking in answering calls and modifying customer’s account to give proper
satisfaction on each and every call.
-
Providing best customer service in every call that we take.
Personal Information:
Birth date:
Birthplace:
October 12, 1990
Pilar, Sorsogon
Height:
Weight:
Age:
Gender:
Religion:
Status:
5’5’’
50 kgs.
25 yrs. Old
female
Catholic
Single
References:
Marlon Rogio
Registered Radiologic Technologist-
Michael Ramos
Assistant Facilities Manager-
Eduardo Campos
Caltex Retailer-
Glen Bangalando
Team Leader-
