Mary Tiffany Reyes

MARY TIFFANY MONTEVIRGEN REYES 491 BRGY. MAGUYAM, SILANG, CAVITE-- OBJECTIVES: To obtain a position as a customer service manager overseeing a team of customer service representatives while applying conflict resolution, leadership, oral and written communication, and organizational skills to improve processes and enhance employee and customer satisfaction rates. EDUCATIONAL BACKGROUND Cavite State University – Carmona Campus Carmona, Cavite Associate in Information Technology 2008 – 2010 (Graduate) WORK EXPERIENCE Mitsuba Philippines Corporation Lot 1, Block 14, Phase Ⅱ, First Cavite Industrial Estate, Brgy. Langkaan Dasmariñas 4126 Cavite, Philippines- Final Appearance Inspector April 2010 – September 2010 GENPACT Services LLC Plaza A Northgate Cyberzone, Dotcom Drive, Muntinlupa, Filinvest Corporate City 1781 Metro Manila- Process Associate / Customer Service Representative October 13, 2016 – October 30, 2017 AZ Contracting System Service Inc. Unit 3 & 4 Best Century Bldg., Governor’s Dr. Maduya Carmona 4116 Cavite, Philippines- QA Inspector / Production Operator March 29, 2011 – December 25, 2013 RMS Collect Philippines Inc. 3rd & 4th Floor SM Annex Building Governor’s Drive Corner Aguinaldo HWY., Brgy. Sampaloc 1, Dasmariñas City, Cavite Senior Agent / Senior Representative May 14, 2018 – November 15, 2021 InnoLux Corporation No. 3, Section 1, Huanxi Rd, Xinshi District Tainan City, Taiwan Micro Quality Control Engineer September 17, 2014 – July 31, 2016 INFOSYS BPM Lmtd. 30th Street, corner 11th Ave, Taguig, 1634 Metro Manila Senior Process Executive November 16, 2021 – April 30, 2022 HOME-BASED WORKER PH B3A L63 Congressional Rd. General Mariano Alvarez, Cavite, 4117 Philippines Tel No: - Account Executive (Virtual Assistant) May 9, 2022 – May 15, 2023 CHOICE ABOVE ALL Lead Generator May 1, 2022 – July 5, 2022 TODAY AUTO GROUP, INC Lead Generator July 5, 2022 – December 28, 2022 SKILLS • • • • • • • • Proficient in Microsoft Office Programs; Word, Excel, PowerPoint, Teams Knowledgeable in Google Apps; Docs, Forms, Sheets, Slides Excellent verbal and written communication skills Basic computer troubleshooting steps CRM experience; Bitrix24 Customer Service Support Team Management Basic Knowledge of Canva PERSONAL BACKGROUND Mother’s Name: Father’s Name: Birthdate: Age: SSS Number: Aurora Montevirgen Reyes Marcelino Sampat Reyes February 11, 1991 31 years old 34 - – 1 I hereby certify that the above information is accurate and correct to the best of my knowledge and belief. Mary Tiffany M. Reyes