Mary Lactaoen
Property Management .
Virtual Assistant
WORK EXPERIENCE
PMI SC PROPERTY MANAGEMENT - (Jan 2022 to Oct
2023)
EXECUTIVESUMMARY
I am an exceptional Residential Property Manager Assistant,
dedicated to providing excellent tenant experiences. Highly
organized and detail-oriented, I ensure the smooth execution
of
lease agreements and timely rent collection. My strong
Leasing, Renewals, and Tenant Relations Act as the primary
point of contact.
Conduct the tenant screening process, including applications,
credit checks, background checks, and reference checks.
Assist with move-in/move-out processes, as well as property
inspections. Maintain positive tenant relations by
communication skills enable me to build positive relationships
addressing concerns and facilitating communication between
with tenants, staff, and contractors, thereby creating a
tenants and property management.
welcoming living environment. With a passion for property
*Transaction Coordinator -Prepare and execute leasing
management, I am committed to tenant satisfaction and
agreements and related documentation.
always
*Maintenance -I have honed my skills in coordinating
ready to go the extra mile for your needs
repairs, managing vendor relationships, and ensuring
SKILLS
Strong communication and
relationship building
Goal Oriented and results driven
Adaptable and quick to learn
Customer focused with attention
to detail
Effective time and task
management
EXPERTISE
Customer Service
Sales
Real Estate
Property Management
Properties are maintained to the highest standards.
Coro Community Management (Nov 2023 - April 2024)
Maintenance Coordinator Work Order Management, Vendor Coordination, Preventive Maintenance,
Resident Communication, and Budget & Documentation
Texas Premier Realty /Property Management (April 2024 to
July 2025)
Owner Client Care - Communication & Relationship Management, Leasing
& Occupancy Updates, Compliance & Documentation, and Owner
TOOLS
Rentive, Propertyware,
Propertymeld, Buildium,
Zinspector, Docusign, Sabor
MLS, Zipform, Rentrange,
Showing Time, Tenant Turner,
Rentec Direct, Leadsimple,
Monday.com, Click2Mail,
Adobe, Zoom, Calendly.
Retention & Experience.
Maintenance Coordinator - Work Order Management, Vendor
Coordination, Compliance & Safety, and Tenant & Owner Communication.
Leasing Specialist -Prospect & Lead Management, Application &
Screening, Lease Preparation & Execution, Move-In Coordination, Renewal
& Retention.
Administrative Assistant - Tenant Support, Transaction coordinator,
Scheduling & Coordination.
Delinquent Reports & Coordinator -Reporting & Tracking, Communication
& Follow-Up, Coordination with Accounting and Property Manager.
.
