Mary Ruth Gutierrez

Mary Ruth Lugtu Gutierrez Professional Executive Assistant Personal Information: Birthdate: May 4, 1994 Age: 25 Place of Birth: Hagunoy, Taguig City Metro Manila, Philippines Civil Status: Single Height: 5’6 Weight: 53kg Education: AMA Computer College – Pasig City BS Information Technology -) Jose Rizal University – Mandaluyong City BS Tourism Management -) Job Experiences:  Actions (ESL Company in Taiwan) Home-based English Tutor May 2012 to December 2012 Duties and Responsibilities: o Submitting Class Reports for my daily classes o English Textbook editing o Teaching English to Taiwanese students of all ages full time through voice call in skype  ABC360 (ESL Company in Japan) Mary Ruth Lugtu Gutierrez Virtual Assistant Home-based English Tutor January 2015 to May 2017 Duties and Responsibilities: o Submitting Class Reports for my daily tasks o Doing student assessment o Processing student enrollment o Sending Study remarks to my students for their reviewer o Teaching English to Chinese students of all ages full time online through video call through software classroom  51Talk (ESL Company in China) Home-based VIP Tutor June 2014 to December 2016 Duties and Responsibilities: o Teaching fulltime online through different mediums such as QQ and skype. o Handled Group classes in school classrooms via video call o Team leader for a year  Teleperformance (BGC SM Aura Tower) Customer Service Representative (office-based) January 2016 to February 2017 Duties and Responsibilities: o Handled Inbound calls fulltime o US account with Spirit Airlines o Flight reservation, cancellation and modification o Email and Chat support o A team leader  C3 / Customer Contact Channels (BGC Taguig) Customer Service Representative (office-based) April 2017 to May 2019 Duties and Responsibilities: o Handled Inbound and Outbound calls fulltime o Tech Support Mary Ruth Lugtu Gutierrez o o o o US account with Bank of America Credit Card application, renewal and processing Email and Chat support A team leader  Lian Lian (English Educational Mobile App) Manager / Recruiter Home-based Top English Tutor January 2016 to December 2017 Duties and Responsibilities: o Teaching part time via video call through the mobile app (Parttime) o Handled one on one free talk classes o Team leader and manager of all Filipino English tutors of the company o Was assigned to distribute tutors’ salary every week o Job Applicants’ interviewer o Recruiter of English tutors (Full time) o Trainer of newly hired tutors o Created all the training materials  Cube Care (Drapery Manufacturer) Lead Generation Specialist December 2018 to January 2020 Duties and Responsibilities: Full time (US Based, EST) o Cold calling o Telemarketing o Lead hunting  Acadsoc (ESL Company in China) Specialist / Home based English Tutor (Part-time) February 2017 to February 2020 Duties and Responsibilities: Mary Ruth Lugtu Gutierrez o Teaching full time via video call through different mediums such as QQ, skype, and other company platforms o Handled one on one classes o Taught few group classes online o Became a team leader of tutors of Supervisor from China o Tutors of Trial Students and process their enrollment with commissions and bonuses for every successful enrollment o Did students’ assessment o Top tutor for 2 consecutive years  Garage Door Repair (Canada Based) SEO article writer Part time GMT August 2019 – March 2020 o B2B o I helped with the business plan as a project manager o Blogger about their services to Canada o Article Writer, wrote atleast 500 words per article o SEO Assistant o Post guesting  Underground Mastermind (US Based) Executive Assistant / Graphic Designer Home–based Full time February 2018 – March 2020 Flexible time o Used Canva to create infographics, flyers, and other posters and flyers for a real estate and financing company o Used Asana to organize and check my client’s dues o Collected contents about their websites from Pinterest o Used Slack and Zoom for daily communication o Managed Social Media posts through Agorapulse with LinkedIn, Instagram, Facebook, and Twitter Mary Ruth Lugtu Gutierrez  Xfade Social Media Manager Home–based Full–time February 2018 – March 2020 o Managed Social Media posts through Agorapulse, Trello, and Hootsuite with Instagram, Facebook, and Twitter o Customer Service Support through comments and direct message for four business accounts  Arts of J Turalba Executive Assistant Home–based Full–time March 2019–March 2020 o Updated contacts in Mailchimp o Did accounting tasks in excel o Did transcriptions for 10 – 15 minutes videos o Met with the client once a month for studio visit and for data base management o Called service providers and suppliers Awards and Recognitions:    Excellent Tutor for Kids in 2019 Top Tutor- Most dedicated Team Leader 2018 o Best in attendance in 2016 o Excellent trainer from 2017 to 2019 Skills Mary Ruth Lugtu Gutierrez ~ Lead Generation ~ Excellent Soft skills ~ Excellent English communication skills ~ Social Media Management ~ Canva ~ Google apps ~ Bookkeeping ~ Photoshop Teamwork Skills ~ Microsoft Office skills ~ SEO article writer ~ Inbound and Outbound Calling for Customer Service ~ Cold Calling ~ Wordpress ~ Accounting ~ Hosting ~ CRM ~ Click Funnels ~ Graphic Design ~ Elementor ~ Facebook Ads ~ Landing Page ~ Mail chimp ~ Go Daddy ~ Lastpass ~ MDaemon~ Adobe Other Skills Proactive ~ Leadership ~ Assertive ~ Target driven ~ Money Motivated ~ Ability to multitask under pressure ~ Interpersonal skills ~ Creative thinking skills ~ Goal Oriented ~ Fast Paced ~ Can work independently ~ Can work independently~ Technical skills~ Management Skill ~ Go getter ~ Easy learner ~ Productivity ~ Clerical Support ~ Data Entry ~ Organizational Skills ~ Good Research Skills Trainings and Seminars Attended  QUICKPRO - Online Freelance Training Academy Learned over 20 courses about freelancing jobs Learned skills for different VA jobs and businesses o August 2019 – November 2019 English Language Tutorial  Learned different methods in teaching English language to different nationalist of all ages  Acadsoc  51talk Character References: Annie Chen Supervisor Acadsoc - Angelo Labios Senior Bookkeeper Microsourcing Phil Inc- Mary Ruth Lugtu Gutierrez Charlene Rose Manosca Licensed Advisory Teacher Nagpayong Integrated High School- Jake Raymond Tornea Sales Manager Cube Care-