Mary Rose Togonon

I am a Customer Service and Healthcare Support Analyst with almost 4 years of BPO experience in healthcare and financial services. I specialize in virtual assistance, healthcare analytics, and financial account support, ensuring operations run smoothly and efficiently.

My Skills & Experience are:

• Managing complex calendars, inboxes, and patient appointments
• Handling sensitive healthcare and financial data with strict HIPAA compliance
• Proficient in Cerner, Citrix, and Amazon WorkSpaces
• Providing accurate, detail-oriented support in fast-paced environments
• Problem-solving and workflow optimization to reduce administrative bottlenecks
• Strong communication, organizational, and multitasking abilities

I bring a proactive and dependable approach to support executives, healthcare providers, and clients, helping teams focus on strategy while I manage the details.