Mary Rose Lapiad
$5/hr
Social Media Expert, Email Support CSR
- Reply rate:
- 12.5%
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 31 years old
- Location:
- Taytay, Rizal, Philippines
- Experience:
- 1 year
Websites
About
I have worked for various companies that offered different levels of customer service, Restaurants and BPO Company in particular. As a Shift Manager in a restaurant, providing the needs, wants of the guests and handling customer complaints is one of my main tasks. I've been an e-mail support in a BPO company whose main responsibility is to answer queries, and complains of our customers using our tool Zendesk.
This are the services I can offer:
- Email Management
- Office Applications
- Google Docs Application
- Web Research
- Product Research
- Social Media Management (Facebook Ads)
- Customer Service
- Email Support
I am now a full-time Virtual assistant, available 24 hours a day, 7 times a week.
Skills
Languages
