Mary Rose De Guzman

MARY ROSE P. DE GUZMAN General Virtual Assistant Social Media Marketing and Management Administrative and Operations Management Business Consultant ________________________________________________________________ PROFESSIONAL EXPERIENCES BUSINESS CONSULTANT * Provided overall business solutions and tools from business planning, establishing overall operations, marketing, risk management to continuous development through collaboration with clients based on their business requirements and needs. SOCIAL MEDIA MANAGER * Managed and developed strategies by producing good online marketing content through analyzing result data and information. * Facilitated proactive customer service and managed advertising projects and campaigns. FREELANCE MARKETING CONSULTANT * Responsible for marketing the franchising opportunity to prospective clients nationwide through traditional and internet-based and social media marketing. * Trained new marketing consultants on the marketing trends and client management. * Conducted business orientation to prospective franchisees. SENIOR HIGH SCHOOL TEACHER * Handled Grade 11 and Grade 12 students of both the STEM strand and ABM strand in the following subjects: Statistics and Probability, Physics 2, Applied Economics, Entrepreneurship, Business Ethics, and Fundamentals of Accounting. * Assisted senior teachers in developing students' projects and modules suited to students' needs. ENTREPRENEURIAL DEVELOPMENT OFFICER * Responsible to train, assist and monitor the entrepreneurial development of program members and employees of the three branches located in Metro Manila, Laguna, Cavite, and Batangas. * Prepared entrepreneurial development and livelihood training modules. * Facilitated training to all staff and members about the livelihood training module. * Ensure that the livelihood training module is properly implemented for all members. * Provided business consultancy seminars, coaching, and mentoring to staff and members. * Provided marketing linkages to respective affiliates and government agencies. BRANCH MANAGER General responsibility is to manage, direct and monitor the performance of the branch. Handling 7 branches located in Cavite, Manila, Bulacan, and Pampanga with a maximum of 25 staff in each branch. OPERATIONS * Managed branch performance to meet the targeted outreach. * Conducted area study and market research to different provinces and key cities. * Analyzed target areas of operations and submitted recommendations to area managers. * Represented the organization program in the locality. * Recommended strategies relative to branch performance. * Ensure that all standard operating policies are being implemented. ADMINISTRATIVE CONTROL and ACCOUNTING * Ensures timely submission of all reporting requirements to Head Office. * Ensure that all reporting requirements were valid and properly recorded. * Limit operating costs within the approved budget and implement control measures if necessary. * Attended the logistic needs of the branch. * Ensure that all government requirements such as statutory benefits and taxes remittances were properly being met . HUMAN RESOURCES * Conducted interviews with qualified job applicants to fill branch vacancies and recommend to HRD. * Conducted staff development training, workshops, team building activities for branch personnel. * Conducted Basic Operation Training Program on Microfinance and other training necessary for equipping the staff. * Ensure that violations of the company code of conduct were properly addressed and sanctions are being implemented. * Conducted audit investigation to all branch staff to ensure proper compliance to work assignment PROGRAM UNIT SUPERVISOR General responsibility is to guide and monitor the unit’s performance and manage Program Assistants/Officers. Handled three units located in Manila, La Union, and Baguio City with a maximum of 12 staff. * Promoted the organization's program to the local government unit of the area. * Checked and reviewed the validity and accuracy of all loan documents. * Planned and recommended target-boosting strategies to meet the unit’s target. * Enforced company rules and regulations consistently and fairly. * Recommended possible training and seminars needed by subordinates to the Branch Manager. PROGRAM ASSISTANT General responsibility is to promote and implement an organization's microfinance program in a specified area of assignment. * Organized and form groups and develop group leaders. * Processed, monitored, and evaluated the loans of clients. * Identified and conducted business orientatios to prospective clients. * Ensures 100% collection of loan payments. * Facilitated training on basic recording, conflict resolution, and technical assistance on business development. WORK HISTORY NAMBER PROCESSED FOOD PRODUCTS AND RETAIL ( January 2021 – August 2021 ) RE FRANCHISING SOLUTION CORPORATIONS (January 2019 – December 2020) ST. THERESE SCHOOL OF MARILAO (October 15, 2017 – April 15, 2018) SHALI Microlending Corporations (January 4, 2017 – April 30, 2017) Ecumenical Church foundation, Inc. (ECLOF Philippines) (July 2014 – December 2015) Kabalikat para sa Maunlad na Buhay, Inc. ( KMBI ) (March 3, 2003 – March 20, 2014) EDUCATIONAL BACKGROUND General Virtual Assistant DICT Bulacan Certificate in Social Media Management Skill Soft Certificate in Social Media Marketing Masterclass Skill Success Certificate for Professional Education University of Caloocan City (UCC) Biglang-Awa St., EDSA Caloocan City, Philippines Advanced Manager’s Course University of the Philippines Institute for Small Scale Industries (UPISSI) UP Diliman Campus, Quezon City, Philippines Bachelor of Science in Electronics and Communications Engineering University of the East (UE) Samson Road, Caloocan City, Philippines INTEREST Travel | Dogs | Cooking | Baking | Farming TOOLS and APPS Google Suite MS Office MS Team Hangouts Xero Bookkeeping Trello Clockify FB Business Suite FB Ads and boosting FB Business Manager Canva Adobe Spark Post Buffer SocialSprout Calendly Streak