Mary Rose Cia

MARY ROSE B. CIA EXECUTIVE/ADMIN ASSISTANT, CUSTOMER SERVICE, BOOKKEEPER, SOCIAL MEDIA MANAGER BASIC INFORMATION With eight years of dedicated experience as an executive virtual assistant for a non-profit organization, I bring a wealth of expertise in providing seamless administrative support. My proficiency is further bolstered by QuickBooks and Xero certifications, ensuring meticulous financial management. Additionally, my adeptness in social media management amplifies brand presence and engagement. From email and task coordination to graphic design and data organization, I excel in diverse administrative functions. My track record of successfully managing projects and generating insightful reports underscores my commitment to excellence. I am poised to deliver unparalleled support, leveraging my multifaceted skill set to drive efficiency and success for your organization. EDUCATION SKILLS Organizational Skills Communication Skills Problem-Solving Skills Attention to Details Time Management Skills Works well with deadlines Collaborative and efficient Technical Proficiency CONTACT DETAILS Batangas, Philippines- CERTIFICATES AND AWARDS Certification in Xero Certification and Badge in QBO Accounting and Bookkeeping Course Social Media Management Course Eulogio "Amang" Rodriguez Institue of Science and Technology (EARIST) Bachelor of Science in Hospitality Management, Major in Culinary Arts,- PROFESSIONAL EXPERIENCE Executive Virtual Assistant Vessential (Street Youth Ministry) |- Maintained positive work ethic and commitment to providing excellent service. Ha ndled various administrative tasks for a Non-profit organization. Managing heavy load administrative tasks with accuracy. Prepared detailed reports. Social Media Management Email Management Graphic Design using Canva Data Entry and Organization Task Coordination and Scheduling Report Generation and Documentation Customer Service Representative Optum Global Solutions|- Assisting callers (nurses and/or doctors) about the patient's insurance benefits and/or coverage. Knowledgeable about pre-authorization request and verification of CPT codes. Assisting callers about claims. Knowledgeable about HIPPA verification Marketing Intern Stylish Visionary Network, Asia TV, FHMoms |- Assisting in promotional campaign for Asia TV. Creating articles for Stylish Visionary Network. Creating Graphic using Canva for FHMoms. VOLUNTEER WORKS Team Leader (information Team) - GetHired Online Job Fair 2024 Volunteer - Digifest 2023