Mary Ronah Wandia

Mary Ronah Wandia Githu Recruiting Operations & HR Professional | Talent Acquisition | HR Process Optimization | Remote Team Support PROFESSIONAL SUMMARY Strategic and detail-oriented HR professional with over six years of experience in recruitment operations, HR administration, and talent acquisition. Skilled in optimizing workflows, managing ATS and HR systems, and building reports that drive data-informed decisions. Proven ability to support and scale remote recruiting teams through process improvements, onboarding management, and compliance oversight. Adept at stakeholder communication, problem-solving, and ensuring consistency in global, fast-paced environments. PROFESSIONAL EXPERIENCE HR & Administrative Support - Virtual HR & Operations Assistant Honest Answer, LLC - (Remote) | January 2024 -June 2025 • • • • • Supported recruitment operations and onboarding for a U.S.-based company, coordinating documentation, system access, and training schedules for new hires. Maintained and updated HR records, scheduling rosters, and time-off tracking using Google Workspace and internal systems. Drafted internal communications, policy reminders, and performance updates to support staff engagement. Coordinated weekly virtual meetings, tracked follow-up actions, and streamlined crossdepartment workflows. Ensured compliance with confidentiality policies while handling high volumes of sensitive employee information. Content Writer - Business & HR Topics (Freelance) January 2021 - December 2023 • • • Provided well-researched, customized content on topics including human resources, business management, organizational behavior, and employee development. Created professional documents such as case study summaries, HR guides, policy outlines, and reflective articles tailored to clients’ requirements. Ensured accurate referencing (APA, MLA, Harvard) and high standards of grammar, clarity, and coherence. • • Delivered client briefs in a timely and confidential manner while maintaining content originality and quality. Utilized digital tools (Grammarly, Turnitin, MS Word) to ensure error-free content with proper structure and formatting. HR and Admin Officer SBO Research Ltd., Nairobi | January 2017 - December 2020 • Owned full-cycle HR administration including recruitment coordination, job postings, and onboarding. • Built and maintained employee records and payroll inputs, improving accuracy of leave and attendance tracking. • Designed and implemented recruitment workflows, collaborating with hiring managers to improve job descriptions and candidate screening. • Coordinated multiple project teams, ensuring staffing alignment with project requirements. • Strengthened compliance through digital filing and audit preparation. Research Assistant SBO Research Ltd., Nairobi | January 2016 - December 2016 • • • • • Conducted extensive field and telephonic surveys in line with project requirements for both public and private sector clients. Collected, coded, and submitted accurate data using ODK and Survey-to-Go systems. Assisted with quality control by verifying entries and addressing inconsistencies before submission. Represented the company positively to survey respondents and supported data protection throughout the process. Reported daily to supervisors with clear summaries of field progress and participation outcomes. Human Resources Intern - Directorate of HR & Admin The Judiciary, Supreme Court of Kenya - Nairobi | January 2015 - April 2015 • • Rotated through HR departments including Staffing & Recruitment, Employee Welfare, Salaries, and Records Management. Supported in drafting and updating job descriptions, recruitment forms, and HR records under supervision. • • • Assisted in preparing meeting notes and participation summaries for HR policy working groups. Handled file audits and archive preparation in preparation for internal compliance reviews. Participated in welfare activities and orientation events aimed at improving workplace culture. Education & Certifications • • • • Certificate in Workflow Management - Asana Academy, 2025 Certificate in Virtual Assistance - ALX, 2024 Bachelor of Business Management (HR Option) - Mount Kenya University, 2019 Diploma in Human Resource Management - Mount Kenya University, 2015 Key Skills & Tools • • • • • • • • Human resource administration Recruiting operations & onboarding optimization ATS systems (Zoho Recruit, ODK, Survey-to-Go, digital HR tools) Workflow & project management (Asana, Google Workspace, MS Office Suite) Data reporting & HR analytics (Google Sheets, Excel) HR Policy, compliance & labor standards Virtual assistance & remote team coordination Stakeholder communication & internal engagement REFEREES Available upon request.