Mary Olutomi Olasanmi

Olutomi Olasanmi Objective Details Detail-oriented and highly organized professional with a strong background in communication, writing, and administrative support. Seeking a Virtual Assistant role where I can leverage my skills in managing tasks, coordinating schedules, and providing high-level administrative support to enhance operational efficiency. Lagos, Nigeria, --m ● Professional Experience: Languages English Freelance Writer and Book Reviewer at OnlineBookClub ● ● ● ● July 2024 — Present Managed multiple projects with tight deadlines, demonstrating excellent time management and organizational skills. Communicated effectively with clients to understand their needs and deliver high-quality reviews and written content, showcasing strong written communication skills. Maintained meticulous records of completed projects, correspondence, and client feedback, ensuring that all details were accurately documented. Administrative Support (Freelance) January 2022 — June 2024 ● ● ● ● Provided virtual administrative support to small business owners, including managing emails, scheduling meetings, and handling customer inquiries. Developed and maintained organizational systems for client records, ensuring easy access and retrieval of important documents. Utilized digital tools such as Microsoft Office, Google Workspace, and project management software to streamline workflows and improve productivity. Skills: ● Administrative Support: Extensive experience in managing calendars, coordinating schedules, and handling administrative tasks in a virtual environment. ● Communication: Strong written and verbal communication skills, with a proven ability to articulate ideas clearly and effectively in professional correspondence. ● Organization: Highly organized with the ability to prioritize tasks, manage time effectively, and maintain detailed records. ● Project Management: Experience in coordinating and managing multiple tasks and projects simultaneously, ensuring timely completion and adherence to client specifications. ● Research: Skilled in conducting online research to gather relevant information, prepare reports, and assist in decision-making processes. ● Problem-Solving: Strong analytical skills with a proven ability to identify issues, develop solutions, and implement effective strategies to resolve challenges. ● Social Media Management: Basic knowledge of managing social media accounts, including scheduling posts, responding to inquiries, and monitoring engagement metrics. ● Technical Proficiency: Proficient in Microsoft Office Suite, Google Workspace, and project management tools such as Trello and Asana. ● Customer Service: Adept at providing exceptional customer service, responding promptly to inquiries, and resolving issues with professionalism. ● Tech Savvy: Quick learner with the ability to adapt to new software and technology platforms, including customer relationship management (CRM) systems, video conferencing tools like Zoom, and cloud-based storage solutions. ● Adaptability: Ability to thrive in a fast-paced environment, quickly adapting to changes in priorities and tasks while maintaining a high level of performance. Retained all accounts despite the competitive nature of the industry ● Implemented effective business strategies that increased the company's revenue ● Consistently maintained sales volume by cross-selling ancillary services Education Bachelors, University of Ilorin, Ilorin English Language January 2019  Hobbies and Interests: • Reading: Passionate about reading, which enhances my ability to process information quickly and stay informed on a variety of topics. • Traveling: Enjoy exploring new cultures, which has broadened my perspective and adaptability. • Networking: Keen on building connections and learning from others, which supports my growth both personally and professionally.