Mary Okolo

MARY CHISOM OKOLO BSc. Business Administration Lokogoma District, 900107, Abuja, FCT, Nigeria - |-http://linkedin.com/in/mary-okolo-a- Professional Summary Highly organized candidate experienced in providing comprehensive clerical and administrative support. Proven track record of managing daily office operations, coordinating calendars, scheduling appointments, and handling incoming and outgoing calls.Adept at creating and maintaining filing systems and using office software applications. Committed to providing outstanding customer service, and ensuring the accuracy of administrative tasks. Areas of Expertise          Marketing Strategies Negotiations Customer Service Relations Problem Solving Book keeping Adminstration Project Coordinator Content Creation Managing Client’s Portfolio Experience The Chum Effect (TCE), Austin, Texas December 2021 - Present Virtual Assistant  Managed clients’ portfolios  Customer Service representative and Administrative roles  Organized events such as conferences, seminars, workshops  Compiled data and created comprehensive spreadsheets for analysis  Coordinated webinars and virtual meetings via Google Teams or zoom platforms  Managed calendars and organized travel arrangements for executives  Proofread company/clients’ documents prior to their submission or distribution  Assisted in the preparation of presentations, documents, and other materials needed for meetings/trainings  Data entry and Analysis  Utilized Microsoft Office Suite proficiently for document creation and editing purposes  Handled clients‘ content creation  Performed bookkeeping  Conducted marketing and social media adverts for clients’ Key Achievements  Assisted clients’ in successfully starting up businesses  Worked with big clients like Amazon and successfully handled clients’ orders First city monument bank (FCMB) Pension Limited, Abuja, FCT October 2021 - October 2022 Human Resource Officer/Administrative Officer  Responded quickly to meet customer needs and resolve problems.  Experienced with social media and communications platforms.  Performed general maintenance and repair.  Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.  Provided efficient solution to challenges/problems.  Developed departmental objectives, budgets, policies, procedures and strategies. Key Achievements  Developed existing and functional documents such as departmental policies, strategies and standard operating procedures (SOP) Education Edo state university, Uzairue Iyamho Bachelor of Science; Business Administration November 2021 Word of faith group of schools, Abuja, FCT Senior Secondary School Certificate July 2017 Skills  Employee Timesheet Processing  Powerpoint Presentations  User Experience  Marketing Initiatives  Administrative Duties  Multitasking and Time Management  Computer and Technology  Organising and categorizing Data  Microsoft Office Suite References Obinna Ukah Head of Operations The Chum Effect-- Bashir Lawal – Nigeria Center for Disease Control Head of Administration FCMB-Pensions-- Bukola Alli Customer Service Manager The Chum Effect--