Operations Manager with extensive experience in client-facing roles within credit services, business services, and fintech industries. Proficient in managing complex processes, spearheading AI and blockchain technology integrations, and leading large-scale teams to deliver exceptional service and operational efficiency. Proven track record in enhancing client satisfaction, driving process improvements, and leveraging automation tools for increased productivity. Passionate about innovation and continuous improvement, with a focus on implementing cutting-edge solutions to drive operational success.