Mary Novelyn Culaton

I bring a solid combination of hands-on experience, technical skill, and strong communication abilities that make me highly effective in remote, client-facing, and detail-oriented work. I’ve worked across several roles — including data annotation, AI training tasks, transcription, email support, and content handling — and each one has strengthened my ability to deliver consistent, high-quality results.

My background in data labeling and annotation has trained me to be extremely precise and attentive. I’ve worked on projects involving image, text, and audio datasets, where accuracy and strict guideline compliance are essential. This experience sharpened my ability to follow complex instructions, maintain consistency, and manage large volumes of information without losing focus.

In transcription and data entry, I developed fast typing speed, excellent listening comprehension, and strong formatting skills. I’m comfortable working with various digital tools, spreadsheets, databases, and web-based platforms, and I can learn new systems quickly. I take pride in clean, error-free work.

My customer support and communication experience is one of my biggest strengths. I’m skilled at handling different personalities, calming frustrated customers, and turning challenging conversations into positive outcomes. I write clearly, professionally, and with empathy. I know how to ask the right questions, explain solutions in a simple way, and maintain a friendly tone even under pressure.

I also bring strong organizational and workflow skills. I can manage deadlines, multitask efficiently, and stay focused even when handling repetitive or time-sensitive work. I’ve even automated parts of my workflow before, saving hours of manual checking and improving overall efficiency for my team.

What truly sets me apart is my work ethic. I’m dependable, self-motivated, and committed to delivering results without needing to be micromanaged. I maintain confidentiality, follow rules strictly, and represent platforms professionally in every interaction. I adapt quickly, communicate effectively, and consistently bring quality, patience, and professionalism into my work.

Overall, I bring a well-rounded skill set: technical accuracy, strong communication, excellent time management, and a genuine commitment to helping people. I’m confident in my ability to handle challenges, support clients, and contribute positively to any team I work with.