Mary Ngure

I am a tech-savvy virtual assistant, data analyst and customer service specialist with 3 years of experience helping CEOs, entrepreneurs, and businesses stay organized and deliver exceptional customer experiences.

I specialize in streamlining operations and providing top-notch support, whether it’s managing day-to-day tasks or handling customer inquiries with professionalism and care.

How I can help your business thrive:

✔ Customer support: Prompt, friendly, and solution-focused service across phone, email, and chat.

✔ Administrative support: Calendar management, email organization, and travel coordination.

✔ CRM management: Skilled in Salesforce, Zoho, and other tools to keep client data organized.

✔ Data storytelling: I have worked on data analysis using Excel and SQL and prepared Power BI and Tableau dashboards.

✔ Project coordination: Keeping tasks on track and ensuring deadlines are met.

✔ Tech-savvy: I am proficient in Google Workspace, Microsoft Office, ClickUp, and Trello.

I’m known for my attention to detail, problem-solving skills, and ability to prioritize effectively, even in fast-paced environments. Whether it’s improving customer satisfaction or optimizing workflows, I’m here to make your life easier.