Mary Nathalie Chua

MARY NATHALIE CHUA UY Career Objective To acquire a dynamic and flexible job opportunity that shall provide exposure and training to enhance my skills and develop work attitude concerning my chosen career. Skills and Competencies  Five years of Call Center Experience.  Expert in handling multiple client concerns (care, balance inquires, card replacement, transaction dispute, bill, activations, and basic technical support) to provide excellent customer service. Language spoken: Filipino and English. Good oral, written, and interpersonal communication skills.  Good in computer and Internet navigation.  Typing speed of 40-50 wpm.  Training and Work History  West Contact Services - SVS  Customer Service Representative  28F Exportbank Plaza, Gil Puyat, Pasong Tamo, Makati City  September 2009- November 2015 Advanced Contact Solutions(Alorica)- Venue Home Shopping Customer Service Representative Malugay Street Makati City March 2009-August 2009 Advanced Contact Solutions(Alorica)- US AIRWAYS Customer Service Representative Malugay Street Makati City September 2008-March 2009 Outsourcing Wizards Telemarketer/Email Support Dec 01,2016-ongoing