Mary Lyn Cortuna Benavidez

MARY LYN C. BENAVIDEZ ADDRESS: Blk 12 lot 11, Samat St., Primavera Homes, Darasa, Tanauan City, Batangas, 423 PHONE:- EMAIL:- OBJECTIVE To gain and acquire credible job experience in a company that fosters and nurtures professional excellence. EXPERIENCE May 2021 – October 2021 Cold Caller l GCG Holdings I am tasked to do outbound calls December 2020 – March 2021 Virtual Assistant l I-Engaged Virtual Resources May 2019 – July 2020 Executive Assistant I Acceed Business Solutions I am tasked to manage clerical and technical support in such areas as recruiting, hiring and training. I establish communication to potential clients and set up an appointment between our COO who acts as acquisitions manager. Also, I assist in finding virtual assistants and qualify them base on client needs. May 2021 – October 2021 Cold Caller l GCG Holdings I am tasked to do outbound calls December 2020 – March 2021 Virtual Assistant l I-Engaged Virtual Resources May 2019 – July 2020 Executive Assistant I Acceed Business Solutions I am tasked to manage clerical and technical support in such areas as recruiting, hiring and training. I establish communication to potential clients and set up an appointment between our COO who acts as acquisitions manager. Also, I assist in finding virtual assistants and qualify them base on client needs. September 2017 January 2018 Customer Service Representative-Inbound Calls I ALORICA September 2016 March 2017 Customer Service Representative I The Results Company October 2015 December 2015 Postpaid Sales Specialist I Comworks Marketing September 2014 July 2015 Customer Sales Force Agent I Comworks Marketing (Partner of PLDT) I am tasked to place an order with online store/cancelling transaction. I am tasked to answer inbound calls, assisting customers with their health insurance placing order with their medicines and other concerns. I am tasked to offer post paid plans to our clients I am tasked to look for clients and offer our internet services. EDUCATION Tertiary La Consolacion Colleges Tanauan City, Batangas Page 2 Bachelor of Science in Information Technology 2012 - 2015 Secondary Southgate Institute of Malvar Malvar, Batangas 2007 - 2012 Primary Tanauan South Central School Barangay 1 Tanauan City Batangas- SKILL ● Customer Service Skills ● Phone and Email Handling ● Capable of working under time pressure ● Able to read, write and verbally communicate in English Page 3