I have more than 6 years of experience in the call center industry as customer service rep and part of the Training team. I have handled general customer service for T-Mobile and various accounts under AT&T such as Mobility, Sales and Advanced Technical Support. Throughout my experience, I have developed my skills when it comes to communicating positively to customers and my trainees. I can work well under pressure and I always value team work. As a leader, I can complete projects with minimal time and less supervision. I can also quickly pick up new computer programs which will make me an asset to your team.