I have been in the BPO industry since 2008 under Customer Service and Collections. Started this online freelancing 2018 up to present. Worked for a transcription platform and promoted to Quality Analyst. Worked as a Slack Community Coordinator as well. Part of it was on boarding and training of newly hired transcribers to the platform. Social Media Manager for a beauty brand in the Philippines and have been a Content Writer/Researcher for a website and an online learning platform.