Mary Keith Tarrobal

 MARY KEITH L. TARROBAL PERSONAL PROFILE I specialize in delivering quality service to customers and my clients. I am able to grasp new concepts quickly and efficiently. I work flawlessly under tight deadlines and make sure my work complies with my clients' set standards and expectations. I can work under minimal supervision and can get the work done with a very quick turnaround time. CONTACT INFORMATION - - Caloocan City Philippines 1400 EMPLOYMENT HISTORY Growth Hacking Team Asian Efficiency Ltd. September 2017 - March 2023 Operations Manager Coaching Sales (DFY program) April 2020 - March 2022 Customer Service Team Lead Storm Media Ltd. September 2017 - March 2020 Quality Assurance Specialist Choxi Ltd. September 2016 - February 2017 Subject Matter Expert Teletech Customer Care Management Phils. July 2009 - May 2013 EDUCATIONSKILLS AND ABILITIES Customer Success New Era University ▪ Helpscout, Intercom, Zendesk, Salesforce Bachelor of Science in Psychology, 2006 San Jose del Monte National Trade School Graduated Class of 2002 St. Mary's of the Woods School Graduated Class of 1998 ASSESSMENTS Kolbe A Index DISC Myers-Briggs Administrative ▪ Google Suite, Microsoft Office Email Marketing ▪ Ontraport, Klaviyo Social Media Management ▪ Buffer, Later, HootSuite, Web Design and Development ▪ WordPress (Divi, Elementor, LearnDash, Thrive Architect) ▪ Basic HTML (Dreamweaver) Graphic design ▪ Adobe Photoshop, Canva, PicMonkey, Illustrator Leadership and Project Management ▪ Jira, Asana, ClickUp Automation and Operations ▪ ChatGPT, Zapier Podcast Editing ▪ Descript