Mary Joymie Giacao Senio

Hi there! I'm Joy, a Virtual Bookkeeper and Administrative Assistant with a background in Social Work, Freight Coordination, ESL Tutoring, and General Virtual Assistance. I specialize in keeping your business organized, your books accurate, and your operations running smoothly all with confidentiality, transparency, and honesty at the core of my work.

My Main Services:

Bookkeeping

•Daily, weekly, or monthly bookkeeping

•Bank and credit card reconciliation

•Income and expense tracking

•Financial report generation (P&L, Trial Balance, etc.)

•Invoicing, billing, and records management

•Xero & QuickBooks support

Portfolio: 

https://drive.google.com/drive/folders/1NXvJ4oOqS8HTLBwwZynj8oObZrtY2oQW?usp=drive_link

 Social Work & Intake Coordination

•Conduct virtual client assessments and intake interviews to gather accurate information

•Collect, document, and coordinate case data to ensure seamless service delivery•Connect clients with appropriate services and resources tailored to their needs

•Provide responsive customer interaction and support to address inquiries and concerns

•Schedule and facilitate related services in alignment with students’ IEPs, collaborating closely with service providers, educators, and families

•Maintain accurate records and monitor compliance to ensure services meet required standards and regulations

•Facilitate effective communication between families, service providers, and school staff to resolve issues promptly

•Assist in preparing training materials to support staff in integrating services within virtual learning environments

•Utilize data management systems to track service delivery, monitor progress, and generate detailed reportsFreight Virtual Assistance

•Shipment coordination and documentation

•Carrier communication, tracking, and monitoring

•Customer interaction and support

General Virtual Assistance

•Social Media Management

•Web Research & Data Entry

•Calendar & Email Management

•Customer Service & Admin Support

•PDF Conversion & Graphic Design

ESL Tutoring & Content Editing

•Grammar, vocabulary, and reading comprehension improvement

•Customized lesson plans and teaching materials

•Proofreading and editing for spelling, grammar, and syntax

Tools & Software I Use:

Bookkeeping & Accounting:

•Xero

•QuickBooks Online

Project Management:

•Trello

•Microsoft Office

•Google Workspace

Freight Software:

•Estes

•FedEx

•ClassIT

•ODFL

•TForce

•Freightclass Calculator

•ArcBest

•PowerDAT

Design & Content:

•Canva

•Capcut

•Dropbox

Let’s collaborate to build, create, and maintain your success.